“After 5 days in London my laptop stopped charging from my platinum adaptor. The platinum USB ports still work. I used it in adapter mode. Is there a reset button to press on the platinum adapter?”

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• Same issue here. 5 days in France, USB still works but there's no power delivered to any device I plug in

  Answered by Charlinho 6 years ago

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• I had a similar experience in Greece. I will be returning this adapter.

  Answered by Jimbo 6 years ago

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