“Nothing happens when I plug it into my MacBook Pro and insert the card, other than the blue light coming on. How do I access what's on then card on my computer or format the card? Product came with zero instructions nor a website for troubleshooting.”

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• Hi Vincent, In this case, please contact us directly at (800) 499-3964 for further assistance. Platinum Support

  Answered by Platinum Customer Care 2 years ago

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