“I bought this product, brought it home and plugged it in and get nothing, no icon, nothing in my PC, storage, etc . I have a windows 10 computer and have used other flash drives with no problem....”

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• 1.Before you attack to devise check that you have moved the slider completely open, you’ll hear a snap sound. 2.Attach to your device. It will take almost a minute or 2 for some devices to recognize the flash drive, normally I attach to my device and right away without pause I open File Explorer formally Windows Explorer, I navigate to folder / files I want to back up and before I know it my device has recognized the flash drive and I see it added in File Explorer as D: drive, you might see a different letter.

  Answered by Tech 5 years ago

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• I have had this problem with Windows 10 also. Seems quite a common issue ! One solution; See if another computer will recognize it. Or; Open "Disk Management " tool in Windows and see if it shows up there. More detailed instructions available via search

  Answered by tck101 5 years ago

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• Did you check in disk management? Sounds like it needs to be formatted or you got a bad drive. You could always exchange it.

  Answered by Claustin 5 years ago

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• What I do is click on file explorer which is on the task bar click on my PC and I am able to find the usb.

  Answered by Nick 5 years ago

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• I feel like a complete idiot. Yes, push clear plastic all the way back. I have had 3 of these for approx. 4 yrs, I had other memory so i ignored them. I decided to try again. I am older so get very frustrated reading all the "helpful" comments and therefore need to be in a very relaxed mood. Although i had no trouble with the windows laptop only the chrome, anyhow, thank you

  Answered by Anonymous 2 years ago

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• The answer from Tech worked for me. I had the same problem until I pulled the cover ALL THE WAY back. Then my PC recognized the drive.

  Answered by Ethan 5 years ago

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