Questions & Answers

Q: QuestionJust bought this item with the intent of transferring some football videos, but despite what it says, it will not fit into my brand new 10.9" Ipad Air. Fits my iPhone fine and I transferred the videos. Can I play them anywhere but on my phone?

Asked 3 years ago by PantherFan21.

Q: QuestionHow many pictures will the 64GB hold?

Asked 3 years ago by Dee.

• A:Answer That is hard to determine as it depends on size of pictures/memory.

  Answered 2 years ago by JustRunLuna

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Q: QuestionHow do I verify that it copied the videos and the pictures?

Asked 3 years ago by Susy.

• A:Answer Any time that I am transferring videos i transfer them, unplug the drive, go out of the app, and then i plug it back in to make sure they are in the videos tab in the app. Hope this helped!!

  Answered 2 years ago by user837877

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Q: QuestionCan you use it to transfer multiple times?

Asked 3 years ago by Webbie.

• A:Answer Yes

  Answered 2 years ago by Bev058Verified Purchase

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Q: QuestionCan it transfer photos from an Android cell phone? If not, is there a Photo Stick for them?

Asked 3 years ago by Sally.

Q: QuestionIf I use this product to transfer videos from an iPhone 8 Plus to a laptop can they go back on to a my new iPhone 13?

Asked 3 years ago by Coronaboy.

Q: Questiondose this work with i phone 8 plus .

Asked 3 years ago by jubug.

• A:Answer Yes. There is an app you install on your iPhone that interfaces with the flash drive. It works much better than trying to download via a PC.

  Answered 3 years ago by AxeSlingerVerified Purchase

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Q: QuestionCan I download text messages from WhatsApp and regular sms in order to save and transfer them into my iPad ?

Asked 3 years ago by Ukko.

Q: Questiondoes this require an app

Asked 3 years ago by jim.

• A:Answer Yes, this requires an app.

  Answered 3 years ago by SusanVerified Purchase

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Q: QuestionIs this Compatible with the Mac book pro?

Asked 3 years ago by Susanv.

Q: QuestionDoes it work with iPad 2020? I can figure out how I would connect to my iPad

Asked 3 years ago by Shatzi.

Q: QuestionI have seen reviews for iPhone's. Will this work for android phones too?

Asked 3 years ago by TERRIE.

• A:Answer Yes when you get an android connector and not the lighting connector. It is fast.

  Answered 3 years ago by RONALDVerified Purchase

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Q: QuestionOne unit will take both PC and IOS together ?

Asked 3 years ago by sam08.

• A:Answer Yes along with iPad.

  Answered 3 years ago by RONALDVerified Purchase

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Q: QuestionI bought my duo link awhile back but since then have upgraded to an iphone 11. The duo link doesn’t seem to be compatible for iphone 11 and later. Is there some way I can get it to work for newer iPhones

Asked 3 years ago by Anonymous.

• A:Answer Make sure you have downloaded the proper app . There is a Duo 3 and 4. The app is critical for operation.

  Answered 3 years ago by RONALDVerified Purchase

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Q: QuestionIs this item compatible with 4k firestick?

Asked 3 years ago by Firestick.

Q: QuestionI accidentally deleted flashdrive app when I brought it back and plugged my pnyduolink4 in to I pad as requested it’s asking for a six digit password I never had. I sure hope I can retri ve my files somehow!?

Asked 3 years ago by elfie.

• A:Answer It might be asking for your iPad six digit code and not the duo, That would authorize duo to get into iPhone information.

  Answered 3 years ago by RONALDVerified Purchase

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Q: QuestionWhen I plug my pnyduolink4 into iPad it asks usb encryption ?

Asked 3 years ago by Elfie.

• A:Answer no

  Answered 3 years ago by MoisesQVerified Purchase

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Q: QuestionIs this item compatible with Android phone?

Asked 3 years ago by Anonymous.

• A:Answer No it’s not. It’s only for the iPhone.

  Answered 3 years ago by ARNALDONYCVerified Purchase

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Q: QuestionDo you have to download a app to use it on iPhone

Asked 4 years ago by Angel.

• A:Answer No, you don’t have to download an app, simply connect follow instructions on your iPhone screen , and done !! Love it !!

  Answered 3 years ago by GemeguVerified Purchase

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