Questions & Answers

Name: Poly - formerly Plantronics - Voyager 5220 Wireless Noise Cancelling Bluetooth Headset with Amazon Alexa - Black
Brand: Poly
SKU: 4948300
Price: 23.99 USD
Rating: 4.3 (81 reviews)

Poly - formerly Plantronics - Voyager 5220 Wireless Noise Cancelling Bluetooth Headset with Amazon Alexa - Black

Model:: 203600-63; |
SKU:: 4948300

User rating, 4.3 out of 5 stars with 81 reviews.

Highly rated by customers for:

Clearance

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QuestionI am blowing my friends ears off anytime I touch anything ...a dish, water, aluminum foil. I had to take it off. How do i shut down the outside noise. I turned my phone down and also turned the playtronics down also..help!
Asked 5 years ago by Anonymous.
- Answer I have the same issue and have been looking for a solution for about a year. I have updated the software, searched online...everything, but no solution. I wonder if the headsets are defective. Actually, I have two of these because I am on the phone many hours per day, and they both have the same issue. Somebody please help us!!!
  Answered 5 years ago by TSev
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Questionwill Best Buy be selling a USB C type product i've been wanting to upgrade my older version of Plantronics but, i dont want to bring in the older style of charging then ill have USB C and mrico USB all over the place trying to find one that is up to date
Asked 5 years ago by George.
- Answer Still not USB C as of October 2022
  Answered 3 years ago by RichardK
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QuestionHow do I connect my 5220 voyager to my cell phone
Asked 5 years ago by Anonymous.
- Answer Just press the red button on it for 10 sec and it will pop up in your phone Bluetooth settings.
  Answered 5 years ago by Goddy
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QuestionWhat is the warranty??
Asked 5 years ago by Zilla.
- Answer 30 days from store and 2 yr from manufacturer but I'm on my 2nd earpiece in less then 90 days I would not recommend this earpiece the legend was better
  Answered 5 years ago by Moke
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QuestionCan i use the Voyager 5200 with my VOIP work phone or do i need to purchase the Voyager 5200 UC Bluetooth Headset System if i want to connect it to my work phone?
Asked 5 years ago by BlyGuy.
- Answer Hello! Our Voyager 5200 is mainly designed for Smartphones, Smartwatch or tablets. If you're interested on this unit for your office, we strongly recommend you to use our UC version. To confirm compatibility between your phone and the Voyager 5200 UC headset, please access our Compatibility Guide available on our website, or you can contact our Customer Care Team at: 1-855-765-7878
  Answered 5 years ago by PlantronicsRepresentative
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QuestionDoes it work like Siri on the smart phone
Asked 5 years ago by Iwanttoknow.
- Answer Hi! Yes. However, in order to activate Siri using the headset you will need to press and hold down the call control button for 2 seconds, wait for Siri to come up on your mobile and say your command. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require technical assistance.
  Answered 5 years ago by PlantronicsRepresentative
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QuestionI have a Plantronics 5220 Bluetooth Headset and I would like to know how to end a call on this thing.
Asked 5 years ago by MarkT.
- Answer The back button on the arm
  Answered 5 years ago by Pete
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QuestionCan you use the voyager 5220 for gps listening
Asked 5 years ago by Anonymous.
- Answer As long as your Voyager 5220 headset is connected to your phone, you can use it to listen to everything (GPS, Spotify, Youtube, etc.)
  Answered 5 years ago by Awesome
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QuestionMy dad just got his first smartphone, it is bluetooth enabled, will this work with any phone as long as it has bluetooth? It's a Moto E6 i think
Asked 5 years ago by Mac.
- Answer Yes
  Answered 5 years ago by GhostRider
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QuestionCan you use this with multiple phones? I have 2 cells phones (wk & personal)
Asked 5 years ago by SAZ.
- Answer Yes I use it for two phones everyday
  Answered 5 years ago by Matt
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QuestionCan this be used for office work and connect with your computer? I work from home and looking for a wireless headset.
Asked 5 years ago by Chelsie.
- Answer Yes. Although mine was defective and I'm buying a replacement, my coworker has a 5200 and uses it for conference calls daily, he loves it!
  Answered 5 years ago by ITGirl
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QuestionThe device is connected to my PC. When I receive a call, I am unable to accept and/or end the call. I am pressing the call button, however, it just isn't working.
Asked 6 years ago by Mike.
- Answer Hello there! We are sorry to hear that . Please note the user controls of the headset will depend on some factors. If you are using the headset with your PC, make sure to use the BT600 dongle. The BT600 is a Bluetooth device that provides you PC connectivity with the necessary drivers to establish a good connection with your PC. You may also want to make sure the soft phone you are using is supported by Plantronics Hub: https://www.plantronics.com/us/en/support/supported-softphones. Please feel free to reach out to our Customer Care Team at 800-985-9815 if you require assistance.
  Answered 5 years ago by PlantronicsRepresentative
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Questiondoes it work in both ears is it reversible
Asked 6 years ago by ogre90.
- Answer Hi! Yes, you can either wear the headset on your right or left ear. To wear the headset on your other ear, rotate the boom upwards then twist it around so the ear tip is on the other side before lowering the boom. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance or have further questions.
  Answered 5 years ago by PlantronicsRepresentative
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Questionis this blue tooth a 4.1 or 5.0
Asked 6 years ago by Mike.
- Answer Hello! This model of headset is Bluetooth version 4.1. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance or have further questions.
  Answered 5 years ago by PlantronicsRepresentative
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QuestionDoes it read text to you?
Asked 6 years ago by Mh60.
- Answer Hello! Please note this is a feature from the mobile. If your mobile counts with text-to-speech, it should technically work with your headset. Please feel free to reach out to our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you have further questions!
  Answered 6 years ago by PlantronicsRepresentative
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QuestionDoes this headset come with charging case ? ( as seen in the pictures?
Asked 6 years ago by Tigertcat1970.
- Answer Hello! No. Please note the version that will include the charging case and USB dongle for PC connectivity is the UC version (Voyager 5200 UC). Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.
  Answered 6 years ago by PlantronicsRepresentative
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QuestionCan you listen to music with this?
Asked 6 years ago by Bal.
- Answer Yes, but if you are used to a stereo sound, you will be disappointed. Personally, I can't listen to music in 1 ear only!
  Answered 6 years ago by SwitchTech
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Questionwill the Voyager 5220 with on iPhone XR with iOS 13.0?
Asked 6 years ago by fixedsolutions.
- Answer Yes, it will work with iPhone XR, as long as Bluetooth is turned on in the phone. It does work with iOS 13 as well.
  Answered 6 years ago by Drwho
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QuestionHow is it on background noise cancelation?
Asked 6 years ago by Blake.
- Answer Mine seems to be flawless I hear nothing on my end and people I talk to say it sounds quite clear and crisp. I've been in 3 different vehicles and outside as well as breezy.
  Answered 6 years ago by SwitchTech
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QuestionI see it has both Micro USB and the proprietary charging interface. Can I charge it with either one?
Asked 6 years ago by Charging.
- Answer Yes, i charge it with both option on need basis,both works well
  Answered 6 years ago by Sajal
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Questions & Answers

Poly - formerly Plantronics - Voyager 5220 Wireless Noise Cancelling Bluetooth Headset with Amazon Alexa - Black

Q: QuestionI am blowing my friends ears off anytime I touch anything ...a dish, water, aluminum foil. I had to take it off. How do i shut down the outside noise. I turned my phone down and also turned the playtronics down also..help!

Q: Questionwill Best Buy be selling a USB C type product i've been wanting to upgrade my older version of Plantronics but, i dont want to bring in the older style of charging then ill have USB C and mrico USB all over the place trying to find one that is up to date

Q: QuestionHow do I connect my 5220 voyager to my cell phone

Q: QuestionWhat is the warranty??

Q: QuestionCan i use the Voyager 5200 with my VOIP work phone or do i need to purchase the Voyager 5200 UC Bluetooth Headset System if i want to connect it to my work phone?

Q: QuestionDoes it work like Siri on the smart phone

Q: QuestionI have a Plantronics 5220 Bluetooth Headset and I would like to know how to end a call on this thing.

Q: QuestionCan you use the voyager 5220 for gps listening

Q: QuestionMy dad just got his first smartphone, it is bluetooth enabled, will this work with any phone as long as it has bluetooth? It's a Moto E6 i think

Q: QuestionCan you use this with multiple phones? I have 2 cells phones (wk & personal)

Q: QuestionCan this be used for office work and connect with your computer? I work from home and looking for a wireless headset.

Q: QuestionThe device is connected to my PC. When I receive a call, I am unable to accept and/or end the call. I am pressing the call button, however, it just isn't working.

Q: Questiondoes it work in both ears is it reversible

Q: Questionis this blue tooth a 4.1 or 5.0

Q: QuestionDoes it read text to you?

Q: QuestionDoes this headset come with charging case ? ( as seen in the pictures?

Q: QuestionCan you listen to music with this?

Q: Questionwill the Voyager 5220 with on iPhone XR with iOS 13.0?

Q: QuestionHow is it on background noise cancelation?

Q: QuestionI see it has both Micro USB and the proprietary charging interface. Can I charge it with either one?

QuestionI am blowing my friends ears off anytime I touch anything ...a dish, water, aluminum foil. I had to take it off. How do i shut down the outside noise. I turned my phone down and also turned the playtronics down also..help!

Questionwill Best Buy be selling a USB C type product i've been wanting to upgrade my older version of Plantronics but, i dont want to bring in the older style of charging then ill have USB C and mrico USB all over the place trying to find one that is up to date

QuestionHow do I connect my 5220 voyager to my cell phone

QuestionWhat is the warranty??

QuestionCan i use the Voyager 5200 with my VOIP work phone or do i need to purchase the Voyager 5200 UC Bluetooth Headset System if i want to connect it to my work phone?

QuestionDoes it work like Siri on the smart phone

QuestionI have a Plantronics 5220 Bluetooth Headset and I would like to know how to end a call on this thing.

QuestionCan you use the voyager 5220 for gps listening

QuestionMy dad just got his first smartphone, it is bluetooth enabled, will this work with any phone as long as it has bluetooth? It's a Moto E6 i think

QuestionCan you use this with multiple phones? I have 2 cells phones (wk & personal)

QuestionCan this be used for office work and connect with your computer? I work from home and looking for a wireless headset.

QuestionThe device is connected to my PC. When I receive a call, I am unable to accept and/or end the call. I am pressing the call button, however, it just isn't working.

Questiondoes it work in both ears is it reversible

Questionis this blue tooth a 4.1 or 5.0

QuestionDoes it read text to you?

QuestionDoes this headset come with charging case ? ( as seen in the pictures?

QuestionCan you listen to music with this?

Questionwill the Voyager 5220 with on iPhone XR with iOS 13.0?

QuestionHow is it on background noise cancelation?

QuestionI see it has both Micro USB and the proprietary charging interface. Can I charge it with either one?