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The issue you are having is due to a bad connection with the base to the battery. Best way to go about fixing it is to make sure that the spring on the base is fully depressed and then making sure the controller battery cover is correctly snapped in. If either of these are not done the battery contact will not make contact with the charging station and will either flash red or not light up at all. Hope that helps
Sorry, there was a problem. Please try again later.So far I have not had any problems with it my daughter has been using it a lot and it works great
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