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Questions & Answers

Page Showing 1-5 of 5 questions
  • QuestionAre these scents safe to use around children and pets?

    • Answer Yes, the scents are created with clean ingredients and are safe for both kids and pets.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control the fragrance intensity?

    • Answer Yes, you can adjust fragrance intensity, switch between fragrances, set schedules and timers, and more through the Pura app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat happens when I insert the fragrance vial into the diffuser?

    • Answer The Pura diffuser automatically detects the fragrance when you insert the smart vial, allowing for a seamless swapping experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this product come with any warranty?

    • Answer Yes, this product comes with a 1-year warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long do these fragrance vials last?

    • Answer These fragrance vials can last up to 6 weeks in a Pura 4 diffuser or 4 weeks in a Pura Plus diffuser when used for 6-8 hours per day.
    This question and answer was generated by AI based on customer and product data.