“after i record a video im not able to view it on meta app or either in my library, no video or sound just black screen but when i do sent it thru ig,messenger to other receipients they can play the video, i tried unpairing/pairing the glasses still no go”

1-3 of 3 Answers

• Is ur glasses tyrn on? You turn then on on ur right wing o/I and the other side you have you white led indicator that let you know if you are recording or taking a photo. If it stay on is a video if is just a flash is a photo. Add me in IG kdm.pr

  Answered by Joseph 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I have the same problem, I have to get another one. It could be the glasses

  Answered by Gerald 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• You may be missing a step in the process. Here is the youtube video I used to figure it out. https://youtu.be/OMQ1VjLkNCI?si=3U5FbEVXjZATVhZq

  Answered by NightLightImages 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.