“I plug the red and green cable into the jacks in my PC and when I go to test the input it does not work I can only hear volume can anyone help me with this?”
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Make sure to check for mic inputs and levels. In windows, right click the speaker icon, select open sound settings and select the correct microphone. At this point some troubleshooting is required, make sure that the mic button on your headset is set to on and then lightly tap on the mic until you see feedback on the screen. Remember that you may have to change the input device from the list until the desired device is working.
Sorry, there was a problem. Please try again later.Please ensure that you plugged the green jack into the stereo port and red into the mic port. If the issue persists, kindly reach out to our customer support for further assistance.
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