“I recently bought this product and when I plug it in the mic does not work. I've been trying to fix it for about 5 hours now but it's still not working. Does anyone have advice?”
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Make sure the button on the side is pressed to the right setting, as it has a built in on/off switch for the mic. The instruction manual probably a layout of the design/buttons. Also check that your system is not muting you. I know the PS5 can possibly mute you by a default setting, etc. Otherwise, return it or use the warranty it came with on Razer’s website.
Sorry, there was a problem. Please try again later.Nope I have the same problem and I just bought these a month ago, just cheap quality.
Sorry, there was a problem. Please try again later.Please ensure that you're using the splitter extension cable if the device has separate audio and mic port. If the issue persists, please reach out to Razer Support here: https://support.razer.com/contact-support/
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