Questions & Answers

Name: Ring - Alarm Starter Home Security Kit (1st Gen) - White
Brand: Ring
SKU: 6097401
Price: 224.99 USD
Rating: 4.7 (1639 reviews)

Ring - Alarm Starter Home Security Kit (1st Gen) - White

Model:: 4K11S7-0ENB; |
SKU:: 6097401

User rating, 4.7 out of 5 stars with 1639 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 81-100 of 217 questions

Ask a Question

QuestionCan I get 2 more stickers. I have 3 doors I would like to put one on each. How can I get them, I already installed the unit.
Asked 7 years ago by Joanne.
- Answer Hi Joanne, Would you please email me directly at Kaitlyn.rosenthal@ring.com so that I can assist you with your request further? Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 7 years ago by Ring
  Answer this question
QuestionDoes ring work internationally, if so, do extra charges apply in my WIFi?
Asked 7 years ago by Rosa.
- Answer Hi Rosa, Thanks for reaching out. Ring Alarm is currently available in the U.S. We want to create the best experience possible for our international neighbors and will make Alarm available internationally in the future. Best, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 7 years ago by Ring
  Answer this question
QuestionIs it possible to pair doors and windows sensors from a previous security system (e.g; ADT) instead of buying more ring sensors?
Asked 7 years ago by vondeezy777.
- Answer no
  Answered 7 years ago by Anonymous
  Answer this question
QuestionWill any sensor work on ring alarm?
Asked 7 years ago by Lynnghms.
- Answer No, only Ring approved sensors will report to the monitoring company. I have attempted to pair Samsung zwave products with No success.
  Answered 7 years ago by Redleader2506
  Answer this question
QuestionHow many motion sensors can a base station handle?
Asked 7 years ago by Jon.
- Answer I have been told it is up to 100 sensors.
  Answered 6 years ago by cjGal
  Answer this question
QuestionDoes the system contact the police ?
Asked 7 years ago by Bane.
- Answer You have to subscribe to the protect plan. $10 a month or $100 a year and yes it will contact the police with the plan.
  Answered 7 years ago by Mechanick
  Answer this question
Question1. Can you have the siren be silent in all modes - Away & Home? I do not want to have the siren sound ever, I only want to get notifications. 2. Can I have the monitoring set up to notify me only - never ever to call the police? I want to do this myself
Asked 7 years ago by rksnj.
- Answer Hi rksnj, If you have not signed up for Ring Protect Plus your Ring Alarm system will still monitor your home, but any alerts will be sent solely to your smartphone and/or email and not to authorities. Additionally, siren volume cannot be reduced or completely shut off. Bilan J., Customer Satisfaction Specialist Bilan.jenkins@ring.com
  Answered 7 years ago by Ring
  Answer this question
QuestionI have a cat, can you set these to not go off when you have an animal?
Asked 7 years ago by Bsanto.
- Answer Hi Bsanto, The Ring Alarm motion detectors use Passive Infrared sensors (PIR) to scan whatever room they're placed in. The PIRs used in Ring Alarm, however, are "pet-friendly." That means they are calibrated to ignore heat sources from animals that are approximately 33 pounds or less (at medium setting) and 55 pounds or less (at low setting). We advise you to use your seven-day practice period to try and adjust the sensitivity slider on your Ring Alarm to a point where your animal no longer sets off the alarm. Bilan J., Customer Satisfaction Specialist Bilan.jenkins@ring.com
  Answered 7 years ago by Ring
  Answer this question
QuestionIs a home phone required for monitoring?
Asked 7 years ago by SouthFLmom.
- Answer No, it uses internet and cell for backup. WiFi is built in or you can use Ethernet.
  Answered 7 years ago by Jjgian
  Answer this question
QuestionHi, what type of 3V lithium batteries do your sensors use? e.g. 123a, 2032
Asked 7 years ago by Gabe.
- Answer CR123A batteries
  Answered 7 years ago by bobloblaw
  Answer this question
QuestionThis originally came with the solar sign and an indoor camera. Why does this package no longer include either?
Asked 7 years ago by Wilbur.
- Answer I got my sign as a pre order but the camera was never offered to me. I order the Ring Security System the 1st time in 2017, and then only the solar sign, extra sensors and motion detector was offered extra for $299.
  Answered 7 years ago by merv775
  Answer this question
QuestionI already have z wave door and motion sensors from another company will I be able to link them to the Ring alarm?
Asked 7 years ago by LT.
- Answer Hi LT, Thanks for reaching out. Yes, Ring Alarm supports Z-Wave devices. However, please do note that although other Z-Wave sensors can be added to the system they will not be used for security purposes or dispatch to police. Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 7 years ago by Ring
  Answer this question
Questionwe have a household mix of PC, Apple and android cell phones, Tablets, Lap tops and Desk tops. Will both be able to access the Ring home security system?
Asked 7 years ago by bigfoot.
- Answer You can access from laptops and desktops from your browser.
  Answered 7 years ago by MikeyJ
  Answer this question
QuestionAre there batteries in the keypads ?. If yes how do I get to them?
Asked 4 years ago by Piper.
Answer This Question
QuestionCan I arm and unarm my system from out of state?
Asked 5 years ago by Gdokie.
- Answer Yes you can. Just log into the app and you have full control over the system. I I absolutely love this system!!!
  Answered 5 years ago by Meme
  Answer this question
QuestionI don’t have Alexa, Echo or anything Ring. Have never used those items. Is this system standalone complete, or does it need to be paired with any of those items? I do have internet WiFi, and will purchase the monthly monitoring. Pls spell it out for me.
Asked 5 years ago by Info.
- Answer I didn’t have Echo, Alexa or any Ring products before I purchased the Ring doorbell & also a Ring home system with sensors & monitors. All you need is internet. The products are paired with your phone to get alerts. It was easy to install & works well with my iPhone.
  Answered 5 years ago by Homesecurity
  Answer this question
QuestionHow many door and window sensors come with the bundle? How can I get more?
Asked 5 years ago by Storm.
- Answer there are three door and window sensors with the package. we purchased more at Best Buy, but you can also go online to ring.com and order from there
  Answered 5 years ago by Heather
  Answer this question
QuestionWhat happens to the system if internet or wifi goes down?
Asked 5 years ago by BD.
- Answer There is a battery backup and it will go to your c egg llular service! No worries!
  Answered 5 years ago by Michlee
  Answer this question
QuestionI want to purchase the system and use it in outside US. Therefore, I don't need the subscription. I need the system to make noise and notify me. The question is - is it compatible with GSM standard cellular (3G/4G)? Do I need to insert SIM card to base?
Asked 5 years ago by Vlad.
- Answer I use with my Galaxy Note 10S. I can turn off / on and monitor status with no problems.
  Answered 5 years ago by Anthony
  Answer this question
QuestionDoes the base station produce an audio or sound when alarm is set or turned off? And can it indicate the location of a entry point breach within the home?
Asked 5 years ago by Reggie.
- Answer The base does generate an audible tone for arm and disarm, as well as a visible “countdown” before the alarm goes off. It doesn’t have an individual indicator for which sensor set the system off on the panel, but it does in the Ring app.
  Answered 5 years ago by dnice1864
  Answer this question

Showing 81-100 of 217 questions

previous Page
1
More Pages available
3
4
5
6
7
More Pages available
next Page

Questions & Answers

Ring - Alarm Starter Home Security Kit (1st Gen) - White

Q: QuestionCan I get 2 more stickers. I have 3 doors I would like to put one on each. How can I get them, I already installed the unit.

Q: QuestionDoes ring work internationally, if so, do extra charges apply in my WIFi?

Q: QuestionIs it possible to pair doors and windows sensors from a previous security system (e.g; ADT) instead of buying more ring sensors?

Q: QuestionWill any sensor work on ring alarm?

Q: QuestionHow many motion sensors can a base station handle?

Q: QuestionDoes the system contact the police ?

Q: Question1. Can you have the siren be silent in all modes - Away & Home? I do not want to have the siren sound ever, I only want to get notifications. 2. Can I have the monitoring set up to notify me only - never ever to call the police? I want to do this myself

Q: QuestionI have a cat, can you set these to not go off when you have an animal?

Q: QuestionIs a home phone required for monitoring?

Q: QuestionHi, what type of 3V lithium batteries do your sensors use? e.g. 123a, 2032

Q: QuestionThis originally came with the solar sign and an indoor camera. Why does this package no longer include either?

Q: QuestionI already have z wave door and motion sensors from another company will I be able to link them to the Ring alarm?

Q: Questionwe have a household mix of PC, Apple and android cell phones, Tablets, Lap tops and Desk tops. Will both be able to access the Ring home security system?

Q: QuestionAre there batteries in the keypads ?. If yes how do I get to them?

Q: QuestionCan I arm and unarm my system from out of state?

Q: QuestionI don’t have Alexa, Echo or anything Ring. Have never used those items. Is this system standalone complete, or does it need to be paired with any of those items? I do have internet WiFi, and will purchase the monthly monitoring. Pls spell it out for me.

Q: QuestionHow many door and window sensors come with the bundle? How can I get more?

Q: QuestionWhat happens to the system if internet or wifi goes down?

Q: QuestionI want to purchase the system and use it in outside US. Therefore, I don't need the subscription. I need the system to make noise and notify me. The question is - is it compatible with GSM standard cellular (3G/4G)? Do I need to insert SIM card to base?

Q: QuestionDoes the base station produce an audio or sound when alarm is set or turned off? And can it indicate the location of a entry point breach within the home?

Most-viewed items

QuestionCan I get 2 more stickers. I have 3 doors I would like to put one on each. How can I get them, I already installed the unit.

QuestionDoes ring work internationally, if so, do extra charges apply in my WIFi?

QuestionIs it possible to pair doors and windows sensors from a previous security system (e.g; ADT) instead of buying more ring sensors?

QuestionWill any sensor work on ring alarm?

QuestionHow many motion sensors can a base station handle?

QuestionDoes the system contact the police ?

Question1. Can you have the siren be silent in all modes - Away & Home? I do not want to have the siren sound ever, I only want to get notifications. 2. Can I have the monitoring set up to notify me only - never ever to call the police? I want to do this myself

QuestionI have a cat, can you set these to not go off when you have an animal?

QuestionIs a home phone required for monitoring?

QuestionHi, what type of 3V lithium batteries do your sensors use? e.g. 123a, 2032

QuestionThis originally came with the solar sign and an indoor camera. Why does this package no longer include either?

QuestionI already have z wave door and motion sensors from another company will I be able to link them to the Ring alarm?

Questionwe have a household mix of PC, Apple and android cell phones, Tablets, Lap tops and Desk tops. Will both be able to access the Ring home security system?

QuestionAre there batteries in the keypads ?. If yes how do I get to them?

QuestionCan I arm and unarm my system from out of state?

QuestionI don’t have Alexa, Echo or anything Ring. Have never used those items. Is this system standalone complete, or does it need to be paired with any of those items? I do have internet WiFi, and will purchase the monthly monitoring. Pls spell it out for me.

QuestionHow many door and window sensors come with the bundle? How can I get more?

QuestionWhat happens to the system if internet or wifi goes down?

QuestionI want to purchase the system and use it in outside US. Therefore, I don't need the subscription. I need the system to make noise and notify me. The question is - is it compatible with GSM standard cellular (3G/4G)? Do I need to insert SIM card to base?

QuestionDoes the base station produce an audio or sound when alarm is set or turned off? And can it indicate the location of a entry point breach within the home?