Questions & Answers

Name: Ring - Ourtdoor Cam, Battery - White
Brand: Ring
SKU: 6375744
Price: 79.99 USD
Availability: InStock
Rating: 4.7 (6550 reviews)

Ring - Ourtdoor Cam, Battery - White

Model:: B0C5QRZ47P; |
SKU:: 6375744

User rating, 4.7 out of 5 stars with 6550 reviews.

Highly rated by customers for:

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QuestionDo you have to use a credit card or can you use a Visa gift card or debit card .
Asked 4 years ago by Nick.
- Answer Hi Nick. Thank you for asking! No, Ring only accepts credit card and debit card payments for the Ring Protect Plan video subscription service. We do not accept any payments in the form of cash, checks, money orders, or single-use credit cards. Visit our support center for additional information: https://support.ring.com/hc/en-us/articles/360018328572-Payment-Information. If any additional information is needed regarding your Ring payment question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
  Answered 4 years ago by Ring
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QuestionI need outside surveillance for a for sale house that is vacant and has no WiFi or internet. Can I use my smartphone for this camera?
Asked 4 years ago by Grace.
- Answer Not to my knowledge for the purposes you are seeking
  Answered 4 years ago by Sams
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QuestionDo I have to use a credit card or can I use my debt or gift card !
Asked 4 years ago by Nick.
- Answer That is a question for whatever story you purchase the item from
  Answered 4 years ago by Hannah
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QuestionHow long are video recordings kept at cloud and or local?
Asked 4 years ago by fernando.
- Answer Hi fernando. Great question! With a Ring Protect Plan, your Ring videos that are stored in the cloud are stored temporarily, up to 180 days in the US. To save videos longer or to share them, you can download up to 50 videos at a time on Ring.com and one video at a time on the Ring App. For more information on the optional Ring Protect Plans, visit our support center: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
  Answered 4 years ago by Ring
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QuestionDo you have to have Wi-Fi for these things to work?
Asked 4 years ago by We.
- Answer Yes it works off of Wi-Fi only. It works really good if you have good Wi-Fi.
  Answered 4 years ago by Adam
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QuestionDoes this product record
Asked 4 years ago by Karen.
- Answer Yes with a Ring subscription.
  Answered 4 years ago by Anonymous
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Questionis there 2 way communication ? I can hear what's going on and talk through my phone to the camera?
Asked 4 years ago by communication.
- Answer Hi communication. Yes, you can activate the Two-Way Talk when you have the Live View open in order to communicate with whoever is there. We have more information on how to use the Live View and its features in our Help Center article here: https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View. Best, Ashley from Ring.
  Answered 4 years ago by Ring
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Questioncan this security camera be used along with Ring Video Doorbell Pro?
Asked 4 years ago by Kahuna.
- Answer Yes
  Answered 4 years ago by Psihoulamou
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QuestionWhat is this Ring Security I see talked about. When I purchased the Ring stick up camera, I was not told about any additional charges I would have to pay for camera service
Asked 4 years ago by RJL.
- Answer I have 8 cameras and pay a little over $100 a year. I believe it’s $3 a month for one.
  Answered 4 years ago by Psihoulamou
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QuestionWhat is installation like with this camera? Does it tequire witing of any kind.,
Asked 4 years ago by Cb.
- Answer No wiring required.
  Answered 4 years ago by Moose27
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QuestionDo it come with batteries
Asked 4 years ago by Bige.
- Answer Hello, Bige. Great question! Yes, the Ring Stick Up Camera comes with one rechargeable lithium battery included. Here is a helpful support article that has more detailed information about what's included within the box: https://support.ring.com/hc/en-us/articles/360015669092-Stick-Up-Cam-Battery-2nd-Generation-Information. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you. Alexis, with Ring.
  Answered 4 years ago by Ring
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QuestionCan I connect this to a ring floodlight solar panel (use the solar panel for both at the same time)? I bought the floodlights thinking they came with a camera, it’s just a motion detector light.
Asked 4 years ago by Bestie.
- Answer I am not sure I got it in my window and works great.
  Answered 4 years ago by Bestfridge
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QuestionI live in an apartment building with 4 units. I want to buy one Ring security camera but have each of us owners have acess to the app on our phones. Can 4 people access the app to view one camera's recordings?
Asked 4 years ago by CityDweller.
- Answer Yes. I believe you can shareapp to users to view camera.
  Answered 4 years ago by MIKEYDKNIGHT
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QuestionI am placing my camera outdoors and by drilling though walls I plan to use an indoor outlet, since the indoor adapter cable is long enough to reach my indoor outlet. I can use just the indoor adapter cable without having to use the outdoor cable?
Asked 4 years ago by HotRod.
- Answer Hello, HotRod. Great question! If any part of the cable is going to be housed outdoors, we'd suggest using the outdoor adaptor because it is rated to withstand the elements. If any additional information is needed regarding your Ring Stick Up Camera pre-purchase question, please reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you. Alexis, with Ring.
  Answered 4 years ago by Ring
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QuestionIs there an add on price when you use the camera, A monthly fee? Or subscription-contract, when buying this product?
Asked 4 years ago by MonthlyFee.
- Answer Hello MonthlyFee, Great question! Yes, while subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 180 days (US) for as low as $3.99 per month. You can also access, download, and share past Ring videos. Without this service, you will still receive real-time video alerts on your smartphone, as well as have access to the Live View feature. Additional information about the optional Ring Protect Plan can be found on our support website, here: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Thank you, Alexis with Ring
  Answered 4 years ago by Ring
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QuestionDoes this camera have a manual alarm that one can use if needed?
Asked 4 years ago by Eydie.
- Answer Yes. It’s not as loud as the spotlight cam, but it does work.
  Answered 4 years ago by TonyB
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QuestionHow far away will the camera detect and record movement?
Asked 4 years ago by Anonymous.
- Answer Hello, Neighbor. Great Question! The Ring Stick Up Camera is able to pick up motion as far away as 30 feet. Please feel free to visit this link to learn more about the Ring Stick Up Camera and how it detects motion. https://support.ring.com/hc/en-us/articles/213106363-How-to-Set-Up-Motion-Detection-for-Your-Stick-Up-Cam. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, tips and tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Brett from Ring.
  Answered 4 years ago by Ring
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QuestionIs this compatible with iPhone?
Asked 4 years ago by PT4500.
- Answer Hello PT4500, Yes, all Ring products are compatible with IOS phones and tablets running 14+ operating systems. Here is a support article with links to download the latest version of the Ring app: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Alexis with Ring
  Answered 4 years ago by Ring
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QuestionCan I hook up w phones tomthr device and Alexa Thank you
Asked 4 years ago by George.
- Answer Alexa friendly
  Answered 4 years ago by Happycustomer
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QuestionCan use an iPhone for this device
Asked 4 years ago by Scooter1987.
- Answer Yes, you sure can
  Answered 4 years ago by Anonymous
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Questions & Answers

Ring - Ourtdoor Cam, Battery - White

Q: QuestionDo you have to use a credit card or can you use a Visa gift card or debit card .

Q: QuestionI need outside surveillance for a for sale house that is vacant and has no WiFi or internet. Can I use my smartphone for this camera?

Q: QuestionDo I have to use a credit card or can I use my debt or gift card !

Q: QuestionHow long are video recordings kept at cloud and or local?

Q: QuestionDo you have to have Wi-Fi for these things to work?

Q: QuestionDoes this product record

Q: Questionis there 2 way communication ? I can hear what's going on and talk through my phone to the camera?

Q: Questioncan this security camera be used along with Ring Video Doorbell Pro?

Q: QuestionWhat is this Ring Security I see talked about. When I purchased the Ring stick up camera, I was not told about any additional charges I would have to pay for camera service

Q: QuestionWhat is installation like with this camera? Does it tequire witing of any kind.,

Q: QuestionDo it come with batteries

Q: QuestionCan I connect this to a ring floodlight solar panel (use the solar panel for both at the same time)? I bought the floodlights thinking they came with a camera, it’s just a motion detector light.

Q: QuestionI live in an apartment building with 4 units. I want to buy one Ring security camera but have each of us owners have acess to the app on our phones. Can 4 people access the app to view one camera's recordings?

Q: QuestionI am placing my camera outdoors and by drilling though walls I plan to use an indoor outlet, since the indoor adapter cable is long enough to reach my indoor outlet. I can use just the indoor adapter cable without having to use the outdoor cable?

Q: QuestionIs there an add on price when you use the camera, A monthly fee? Or subscription-contract, when buying this product?

Q: QuestionDoes this camera have a manual alarm that one can use if needed?

Q: QuestionHow far away will the camera detect and record movement?

Q: QuestionIs this compatible with iPhone?

Q: QuestionCan I hook up w phones tomthr device and Alexa Thank you

Q: QuestionCan use an iPhone for this device

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QuestionDo you have to use a credit card or can you use a Visa gift card or debit card .

QuestionI need outside surveillance for a for sale house that is vacant and has no WiFi or internet. Can I use my smartphone for this camera?

QuestionDo I have to use a credit card or can I use my debt or gift card !

QuestionHow long are video recordings kept at cloud and or local?

QuestionDo you have to have Wi-Fi for these things to work?

QuestionDoes this product record

Questionis there 2 way communication ? I can hear what's going on and talk through my phone to the camera?

Questioncan this security camera be used along with Ring Video Doorbell Pro?

QuestionWhat is this Ring Security I see talked about. When I purchased the Ring stick up camera, I was not told about any additional charges I would have to pay for camera service

QuestionWhat is installation like with this camera? Does it tequire witing of any kind.,

QuestionDo it come with batteries

QuestionCan I connect this to a ring floodlight solar panel (use the solar panel for both at the same time)? I bought the floodlights thinking they came with a camera, it’s just a motion detector light.

QuestionI live in an apartment building with 4 units. I want to buy one Ring security camera but have each of us owners have acess to the app on our phones. Can 4 people access the app to view one camera's recordings?

QuestionI am placing my camera outdoors and by drilling though walls I plan to use an indoor outlet, since the indoor adapter cable is long enough to reach my indoor outlet. I can use just the indoor adapter cable without having to use the outdoor cable?

QuestionIs there an add on price when you use the camera, A monthly fee? Or subscription-contract, when buying this product?

QuestionDoes this camera have a manual alarm that one can use if needed?

QuestionHow far away will the camera detect and record movement?

QuestionIs this compatible with iPhone?

QuestionCan I hook up w phones tomthr device and Alexa Thank you

QuestionCan use an iPhone for this device