“I have 4 wired spotlight cameras and two stick up cameras and a ring door bell but I don’t think my wifi is good enough to handle the cameras bc I can’t pull the spotlight cameras up on my phone it just tells me to reconnect. Db and stick up works great”
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Consider a WiFi extender - I would guess some of your units are just out of range. The extender is available at BestBuy.
Sorry, there was a problem. Please try again later.If you Geek Squad is available, have them come to your house to evaluate your Wi-Fi system for a possible upgrade. I upgraded to EERO expansion with Arris Surfboard modem because I had too many smart devices connected to my WiFi.
Sorry, there was a problem. Please try again later.Hi Trey, Ensuring your home network environment is compatible with supporting your Ring security is an imperative step in creating a positive experience with Ring. I appreciate you taking the time to ask this, and I would like to get you connected with one of our Ring specialists to go over your specific environment to find a solution that works best for you. Most times, the connection concerns we experience happen from a degraded wifi connection when our router does not provide a powerful enough signal to the Ring device. We offer a wifi extender called the Chime Pro which assists your router in redirecting the signal to your specified Ring devices. You can learn more about the Chime Pro and other benefits it may provide you here: https://www.bestbuy.com/site/ring-chime-pro-white/6396015.p?skuId=6396015 I would like to ensure you are getting the proper support, and ask you to reach out to our Support Team directly, to get connected with a support agent at your earliest convenience. https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch Thank you, Caitlin with Ring
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