A:AnswerI also ran into this issue and then discovered that the last two hex bolts were not tight enough. As you can see in the picture, the bottom hex bolt has about a 1 inch leeway that it can slide along. You want to loose it, level your tv and then tighten it significantly.
A:AnswerI think that for this question it would be convenient if you get in contact with us at 1-800-620-2790, one of our agents will answer your questions.
Ruben- Rocketfish support.
A:AnswerI would imagine that it does. It comes with horizontal and vertical bars that have many holes in succession as well as a huge packet of various bolts of which you have to figure out which ones fit your tv. I hooked this up to the 55” Samsung Qled 6.
A:AnswerIn this case I think that it would be convenient if you talk to one of our agents, you can give us a call at 800-620-2790.
Ruben- Rocketfish support
A:AnswerThere are several slots in the wall bracket and it allows the bracket to slide. I don't know what you mean by "the studs are not centered..." because the studs should be 16" on center and should be adaptable to the bracket being off centered. The lag bolts provided are strong enough to support the bracket/tv off center.
A:AnswerIn this case I think that it would be convenient if you give us a call at 1-800-620-2790, one of our agents will answer all of your questions.
Ruben-Rocketfish products
A:AnswerThere are not latches on the mount to secure it in the stowed (completely folded down position but there are mobs to tighten to keep it in place when it is out in whichever position you wish to keep it in. When it is hung on the wall in a level position there are no issues with the mount moving with a tv on it.
