Questions & Answers

Q: QuestionWhat is the warranty period for the case?

• A:Answer The manufacturer's warranty for both parts and labor is 1 year.

Q: QuestionCan the case be used for hands-free viewing?

• A:Answer Yes, the case has a foldable kickstand that allows for convenient hands-free viewing.

Q: QuestionWhy is the case constructed with triple-hardened TPU and PU leather?

• A:Answer The triple-hardened TPU and PU leather construction helps reduce yellowing and stretching of the case. This ensures the case maintains its quality and appearance over time.

Q: QuestionDoes the case have a built-in stand?

• A:Answer This case does have a built-in stand. The foldable kickstand allows for convenient placement and hands-free viewing.

Q: QuestionWhat is the purpose of the automatic wake/sleep function?

• A:Answer The automatic wake/sleep function helps extend battery life.

Q: QuestionHow does the case protect the screen?

• A:Answer The case has raised edges that shield the screen from scrapes.

Q: QuestionCompatible with Samsung S9 FE 12.4 inch tablet?

Asked 10 months ago by GettinItInAt205.

This question was asked about the related product: SaharaCase - Bi-Fold Folio Case for Samsung Galaxy Tab S8, Tab S9 and Tab S9 FE - Blush Pink

• A:Answer If the S9 tablet is the same size as the S8, then yes, it can be used. It fits perfectly on my S8, but I don't have an S9 tablet. I believe, based on the description on the website, that it can also be used on the Samsung S9 tablet.

  Answered 2 months ago by MercedesG

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Q: QuestionIs this compatible with the FE+ or just the FE?

Asked 1 year ago by Anonymous.

• A:Answer If this model has the same size as the Samsung tablet S8 or S9, then of course it can fit the FE model.

  Answered 2 months ago by MercedesG

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Q: QuestionCan you charge your pen with the case on?

Asked 2 years ago by Pencharging.

This question was asked about the related product: SaharaCase - Bi-Fold Folio Case for Samsung Galaxy Tab S8, Tab S9 and Tab S9 FE - Blush Pink

• A:Answer I have never removed the pen because I actually have it installed in the CASE Folio that I bought separately from the tablet, so I don't really know

  Answered 2 months ago by MercedesG

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