“Purchased this microwave a few weeks ago and it has already stopped heating! How do we get repaired/refunded?”

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• Hey, Lisaclay! Thanks for your inquiry! If you would like to receive a refund, we would recommend reaching out to your place of purchase. If you would like to inquire about a repair, please reach out to us on one of our other available channels. You can visit them here: twitter.com/SamsungSupport (@samsungsupport) facebook.com/SamsungSupport Thank you and have a great day! ^Kim ​

  Answered by Samsung 10 years ago

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• I have had great luck through the store. There is a heavy Samsung presence and I was able to get fast help for a different Samsung appliance.

  Answered by Marktexas 9 years ago

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