The plastic on inside of the door window....is it supposed to be peeled off? I have left it on and microwave fogs up. null

Question

Samsung · Accepted Answer

Hello Julie,

Thank you for reaching out. We appreciate you letting us know your inquiry if the plastic inside this Samsung microwave's door is supposed to be peeled off. We understand that this information may be essential for you to know, and we're here to help.

As per checking, the clear, thick sheet that covers the inside of the microwave door should NOT be removed. It has been attached securely and is meant to remain on the inside of the door.

Attached is a link to a guide you can check for information about plastic film or cardboard inside Samsung microwaves.
https://www.samsung.com/us/support/troubleshooting/TSG01110342/

Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative or for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144404725

-Angelica

MATT · Answer

Remove plastic

Myrna · Answer

Take off the plastic. My microwave doesn't have plastic on the door window. I hope this helps.

“The plastic on inside of the door window....is it supposed to be peeled off? I have left it on and microwave fogs up.”

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