“My product is less than a year old and it is already not heating anything up, at all. I have already tried the power level and also making sure it wasn’t on ‘demo’ mode. Am I missing something?”
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We're happy to help with this, Amylynn88! It sounds like you've checked the most common causes of the microwave not heating. Here's a link (https://bit.ly/2QTnbRc) to our complete troubleshooting guide for this issue, just in case there's something you missed. However, we're happy to speak with you about other options if that does not help. Just reference ticket number 1143345554, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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