Questions & Answers

Q: QuestionWhat country is this product manufactured (made in)?

Asked 5 years ago by AmericanPatriot.

• A:Answer Made in Malaysia

  Answered 5 years ago by Hank

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Q: QuestionWhen the microwave stops cooking, does it beep once and only once? Or does it remind you every once in a while to open the door?

Asked 5 years ago by Cbtrek.

• A:Answer Mine is set to beep one time when it’s done.

  Answered 5 years ago by Denise

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Q: QuestionHow do I set the clock?

Asked 5 years ago by Jim.

• A:Answer You have to press the power level button for a few seconds and then you can enter the time to set the clock.

  Answered 5 years ago by GaryVerified Purchase

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Q: QuestionMay I ask what size for replacement grease filters of this microwave, I need to know the measurements inches x inches x inches so I can look up online or Amazon??

Asked 1 year ago by Shan.

• A:Answer Hi Shan, To check the dimensions of the grease filter, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: Questiondoes it have quickstart buttons like frigidaire

Asked 1 year ago by ray.

• A:Answer Hi Ray, No, this Samsung microwave model does not have quickstart buttons. I have shared this model's user manual link below. Please turn to pages 9 - 16 for the button layout and their functions for your reference. https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionAre the exhaust fans automatically turn on if the unit is too hot and will not turn off until the microwave is cool again?

Asked 1 year ago by Rosy.

• A:Answer Hi Rosy, Yes, the exhaust fans automatically turn on when they sense that there is too much heat from the cooktop. This happens to prevent any damage to the microwave, the fans will automatically turn off when the heat disappears or is cooler. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionWhere are the install instructions so that I know if . IF I can install it?

Asked 1 year ago by pat.

• A:Answer Hi pat, Let us provide you with the information you need on this Samsung microwave model. I have shared this model's installation guide below for your reference. https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf In addition, I have shared the Samsung link where you can search the manual for Samsung products. https://www.samsung.com/us/support/downloads/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146748857 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the delivery and installation cost of $139 include removal of the existing microwave and disposing of it?

Asked 1 year ago by Tammy.

• A:Answer Dear Bestbuy clients, To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionHello, Should this Samsung model light up inside when open door? ME19R7041FS. Model Thank you in advance! Didi

Asked 1 year ago by Didi.

• A:Answer Hi Didi, Yes, this model lights up inside when you open the door. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionModel #MMV1175JZ says black stainless steel. What does this mean? Is the interior the same? What is the warranty?

Asked 1 year ago by Tom.

This question was asked about the related product: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

• A:Answer Hi Tom, The microwave with the model number (ME19R7041FG) has a black stainless steel finish and the interior also has the same color. We can check the warranty coverage of this microwave on the link below: https://www.samsung.com/us/support/service/warranty/ME19R7041FG/AA/ ^Rodel

  Answered 1 year ago by Samsung

  
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Q: Questiondoes this microwave have wifi?

Asked 1 year ago by possum.

• A:Answer No it does not.

  Answered 1 year ago by JamesInOhioVerified Purchase

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Q: Questionmounting instructions

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Let us provide the information the information that you need. Please see pages 8 to 10 of the installation guide for the step-by-step process on how to mount the microwave. https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1146647469), and it will help our team pull up your information. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionI did not get the owners manual or instructions on installations it was open box.

Asked 2 years ago by Anonymous.

• A:Answer Hi there, Here is the user's manual of the microwave. Manual https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
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Q: QuestionMy microwave is only 4 years old. I tried warming up my dinner tonight and it will not heat my food. There is no troubleshooting for this issue that helps. Would not recommending buying anything Samsung other than your phone..

Asked 2 years ago by THar.

• A:Answer Hi there, Here is a link to help you with the microwave. Please follow the steps and click the hyperlinks for further assistance. Samsung microwave is not heating or has stopped working. https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionDo you have any over the range Microwave unit that comes with a "TOP" rear rail bracket? I can't have a bottom bracket as I can't drill through the wall because the gas and electricty pipes are just behind. The current one has a top one.

Asked 2 years ago by kimoune.

• A:Answer Unknown,,was professionally installed this I did not see it

  Answered 1 year ago by DonnaSVerified Purchase

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Q: QuestionPer the instructions we have pressed and held the power level button for the 3 seconds but the clock setting does notactivate, terrible system?

Asked 2 years ago by PLSWANTSTOSUESAMSUNG.

• A:Answer I watched you tube video on this. It is a little tricky. Instructions could be clearer.

  Answered 2 years ago by SibylleG

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Q: Questionwhat size round pipe should be used for the vent out the wall

Asked 2 years ago by Bodie.

• A:Answer Hi Bodie, Let's discuss this with you. The pipe used for the outside exhaust is 12 Ft. Straight Duct (6" Round). Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionHi, Could you verify that this unit is Model# ME19R7041FS please? Thanks, -Ira

Asked 2 years ago by Works.

• A:Answer Hi Ira, Yes, this microwave is certainly the ME19R7041FS model. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionI'm replacing the Samsung SMH1927S. Will the wall mounting bracket that came with that unit work with this unit ?

Asked 2 years ago by Joey.

• A:Answer It should, just measure once removed and compare with the new unit.

  Answered 1 year ago by BryanVerified Purchase

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