“Connected this through optical cord and it consistently drops sound when watching 4K/BluRays/DVDs or 4K/Dolby Vision content at any volume. Why is this happening? “DJIN” displays on front of equipment and I have Optical selected for Audio on TV.”
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I’m sorry to see that you are having issues with the audio connection to your TV. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
Sorry, there was a problem. Please try again later.The toshlink is a somewhat old standard, which is not very stable with todays high performance audio formats. I would suggest you try the HDMI if your TV supports ARC. Not a real good sollution for the Toshlink unfortunately.
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