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Missing pairing . May be problem only for remote. Please check the battery knobs in remote. Please reconnect the soundbar .
Sorry, there was a problem. Please try again later.Hi Cisco! So that we can better assist you with your HW-T550 Soundbar remote, please contact Samsung Customer Support: 1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com ^Gina
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