Questions & Answers

Name: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Brand: Samsung
SKU: 6345899
Price: 264.99 USD
Rating: 4.3 (1122 reviews)

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

Model:: ME21R7051SS; |
SKU:: 6345899

User rating, 4.3 out of 5 stars with 1122 reviews.

Highly rated by customers for:

Clearance

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Page Showing 61-69 of 69 questions

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Questionis the outside metal or plastic?
Asked 6 years ago by NG.
- Answer Metal but very thin
  Answered 6 years ago by Beattheodds
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QuestionDoes the $139 installation include removal of my current microwave?
Asked 6 years ago by Cheryl.
- Answer I think so but not sure -- I think the $139 is very high. We did not opt to use their installation. Had a GE before and the holes were different so had to redrill the holes and add a Luan board across the back but all works ok now.
  Answered 6 years ago by keyskritter
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QuestionThe word filter came up on my screen where the time is shown. Where and how do you clean the filter
Asked 2 years ago by Kim.
- Answer Good luck, Could not remove the word, and the uniut won't work unless you can remove it
  Answered 1 year ago by NYBob
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QuestionPurchased three months ago and use it for basic heating up items, nothing out of the ordinary. Received the S E message. There's an issue with the circuit board based on error code. Have a tech coming out. How rare is the S E error?
Asked 4 years ago by TJ.
- Answer Hi there, TJ! We're sorry to hear you're experiencing this issue. It sounds like you are on the right track to getting this resolved. If you need any further assistance, or have any other questions, we would be happy to help. You can reference ticket number 1144109877, and reach out to us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 4 years ago by Samsung
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QuestionI need a how to use manual!
Asked 5 years ago by Anonymous.
- Answer how to unlock key pad
  Answered 3 years ago by Anonymous
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QuestionLove this microwave but its defective. Delivered and installed, same day using it, it dies after 5 minutes of use. No light or clock on the screen, looks like it overheats, eventually turns back on after 25-30 mins or so. cant cook anything pass 5 mins.
Asked 5 years ago by DinoC.
- Answer Hello DinoC, Thank you for reaching out. We appreciate you letting us know that your Samsung microwave stopped working after five minutes of use. We understand how inconvenient it is, especially since you just received the product. It's not the experience we want you to have, and we're here to help. Attached is a link containing the troubleshooting guide you can try if your Samsung microwave does not heat food or has stopped working. https://www.samsung.com/us/support/troubleshooting/TSG01001963/ I've also included a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/ME21R7051SG/AA For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144397178 -Angelica
  Answered 3 years ago by Samsung
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Questioncan you put metal pots and pans in the microwave ?
Asked 5 years ago by siri.
- Answer no. Although this microwave comes with a rack, it is specially treated. No pots, pans, aluminum
  Answered 5 years ago by hutch
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QuestionWhat is the depth dimension of this microwave NOT including the handle?
Asked 6 years ago by Mike.
- Answer 12in
  Answered 5 years ago by Tony
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QuestionDoes this microwave have an extension kit for 36" spaces? What is the part number?
Asked 5 years ago by MicrowaveMikeB.
- Answer It is a good microwave. I feel like it took a lot to get it. I had to make an appointment. It was very stressful making A good Decision.
  Answered 5 years ago by Mary
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Showing 61-69 of 69 questions

Questions & Answers

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

Q: Questionis the outside metal or plastic?

Q: QuestionDoes the $139 installation include removal of my current microwave?

Q: QuestionThe word filter came up on my screen where the time is shown. Where and how do you clean the filter

Q: QuestionPurchased three months ago and use it for basic heating up items, nothing out of the ordinary. Received the S E message. There's an issue with the circuit board based on error code. Have a tech coming out. How rare is the S E error?

Q: QuestionI need a how to use manual!

Q: QuestionLove this microwave but its defective. Delivered and installed, same day using it, it dies after 5 minutes of use. No light or clock on the screen, looks like it overheats, eventually turns back on after 25-30 mins or so. cant cook anything pass 5 mins.

Q: Questioncan you put metal pots and pans in the microwave ?

Q: QuestionWhat is the depth dimension of this microwave NOT including the handle?

Q: QuestionDoes this microwave have an extension kit for 36" spaces? What is the part number?

Questionis the outside metal or plastic?

QuestionDoes the $139 installation include removal of my current microwave?

QuestionThe word filter came up on my screen where the time is shown. Where and how do you clean the filter

QuestionPurchased three months ago and use it for basic heating up items, nothing out of the ordinary. Received the S E message. There's an issue with the circuit board based on error code. Have a tech coming out. How rare is the S E error?

QuestionI need a how to use manual!

QuestionLove this microwave but its defective. Delivered and installed, same day using it, it dies after 5 minutes of use. No light or clock on the screen, looks like it overheats, eventually turns back on after 25-30 mins or so. cant cook anything pass 5 mins.

Questioncan you put metal pots and pans in the microwave ?

QuestionWhat is the depth dimension of this microwave NOT including the handle?

QuestionDoes this microwave have an extension kit for 36" spaces? What is the part number?