“Having issues with my 2020 Samsung ice maker, what are my options, warranty, repair?”
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I purchased this refrigerator exactly 1 year and 1 month ago (01/04/2022). The ice maker has already had significant repairs 4 months ago as there was barely any ice on any given day and what did come out was watery and in pieces. As of a few days ago, there was at least one full day of no ice developing and when it finally did last night, it is more water than ice. I was told that because Samsung knows this is a constant, non-fixable problem, it is not part of their "lemon" guarantee. I was told - I kid you not - to purchase a separate stand alone ice maker!!!!
Sorry, there was a problem. Please try again later.Hi johnnymc, Thank you for bringing this to our attention. We apologize for the inconvenience of having an issues with the ice maker. You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF22R7351SR/AA You are a valued client of Samsung, and your experience matters to us. Samsung is continuously improving its products and services. Your feedback is vital to that process. We like to inquire further about your concern with your Samsung washer. If you could please reach out to us directly on the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You can provide this reference number 1144885392 and it will help our team pull up your information. Thank you for choosing Samsung, and have a great day! ^Rainly
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