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Hi Aanee1, We appreciate your question about the flex functionality of the refrigerator. To adjust the FlexZone, press the FlexZone button on the control panel of the refrigerator until you have selected the desired mode. Please refer to pages 35 and 38 of this model's user manual I have shared below for the steps and a more detailed explanation of each mode. https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144954144 and it will help our team pull up your information. Leo
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