Warranty clarification Your website lists 10 year warranty on sealed system. On the Samsung website, it states 5 years. Will you honor the 10 year warranty?

Question

brianyun · Accepted Answer

It is stated 10 years. It is actually 5 years. I called Best Buy to confirm, but they will not honor the 10 year warranty. I told them of the problem almost a year ago, but they still haven't fixed the description.

Answered by brianyun 11 years ago

MsSamsung · Answer

Thanks for the question. Samsung's product warranty covers parts and labor on the RF260BEAESP for one full year, as well as the sealed system parts and labor (compressor, evaporator, condenser, drier, connecting tubing) for five years. For questions regarding additional warranty options, please call 888-BEST BUY. - Ms. Samsung

Answered by MsSamsung 12 years ago

- Ms. Samsung

“Warranty clarification Your website lists 10 year warranty on sealed system. On the Samsung website, it states 5 years. Will you honor the 10 year warranty?”

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