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To answer your question I am not an expert on Samsung refrigerators you would have to go to them to answer that question what I can tell you is that it has to be leveled so you need to know if your figurator is tilting on one side or not if it is then you need to lift up the other side by adjusting it at the bottom
Sorry, there was a problem. Please try again later.Hi Megan, Thank you for reaching out. We apologize for the inconvenience of having a problem when it comes to pulling and pushing the freezer drawer. To answer your question about the dimension of the fully opened freezer, it is 51 1/8. You can check it on this link: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/08032021/RF28T5021SR_V4.pdf. For further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! Ticket number: 1144189276 ^Rainly
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