“I changed the water filter on my RF28T5021SR/AA yesterday and today the 3rd drawer was completely filled with water. I cannot reset the filter light either. HELP please”
Answer This Question
1-2 of 2 Answers
If I had to guess, you didn't install it properly. I would redo that part. If it was fine before you changed anything - you either installed it wrong, or got the wrong part.
Sorry, there was a problem. Please try again later.Hi Gammaofmany, Thank you for taking the time to leave this review. Let us help you get the water filter back on track. I would highly recommend turning off the water line, for now, to prevent the 3rd drawer from getting filled; then you can follow the guide in the links below. Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ How to change the water filter on your Family Hub refrigerator | Samsung US https://www.youtube.com/watch?v=jqKv2qwO_hk Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145072634) to help our team pull up your information. Have a great day. ^Charles
Sorry, there was a problem. Please try again later.