Questions & Answers

Q: QuestionCan this be installed and used without connecting the automatic Ice maker?

Asked 8 years ago by MHC1.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer Of course.

  Answered 8 years ago by buyerVerified Purchase

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Q: QuestionThe Samsung Model RF 220NCTASG says it is not frost free. The store said it is frost free. I am confused

Asked 8 years ago by rdbb.

• A:Answer Hi, I haven't had any problems with frost in the freezer, so I believe what the store told you is correct.

  Answered 8 years ago by FraniVerified Purchase

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Q: Questiondoes this come in cream color

Asked 8 years ago by Anonymous.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer not that I saw. white, black and stainless steal. It should show you on the best buy site, so you really don't need to ask questions here.

  Answered 8 years ago by buyerVerified Purchase

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Q: QuestionWe do not plan to use the automatic ice dispenser. Do we need to do anything special?

Asked 8 years ago by Jan.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer The refrigerator gives you the option to stop making ice. Simply push the button where the other control options are available and it will stop dispensing ice.

  Answered 8 years ago by NamXNVerified Purchase

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Q: QuestionDoes Samsung make a 30" Wide French-Door Refrigerator with freezer on bottom and water/ice dispenser on outside door? This Samsung Stainless Steel RF220NCTASR is an ideal size but want the outside water/ice dispenser. Thank you. It is appreciated.

Asked 8 years ago by TattooGrandma4.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer Need one with water and ice maker outside But this one does not have, the only restriction for me is size The logo is missing one letter

  Answered 8 years ago by KauleeVerified Purchase

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Q: QuestionDoes it say "Samsung" along the door ? Because on the pictures it looks like it does not have a brand written on it?

Asked 8 years ago by Antonio.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer Hello Antonio, Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator says "Samsung" along with the door. We understand that this information may be essential for you to know. We're here to help. It has a Samsung logo at the top right corner of the door as per checking. For reference, attached is a link to the user manual that you can check to know more about the product. https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144297104 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionI want to find out if I can use this in Africa. we use 220v.

Asked 8 years ago by sarah.

Q: QuestionThe fridge will fit where it will be placed but my issue is getting it into the kitchen. Both entries into the kitchen are just a hair under 30". Is the fridge truly 29.75 wide including hinges if they stick out?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer Hello, Thank you for reaching out and letting us know your inquiry if the width of this Samsung refrigerator is 29.75", including the hinges. We understand that this information may be essential for you to know. We're here to help. As per checking, the width of this Samsung refrigerator is 29 3/4" (758 mm). For reference, please see page 10 of the user manual to know the complete measurement of the product. https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144297156 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionI just purchased this Fridge and they say to leave the freezer 12 hours before it makes Ice. Its been 24 hours and Ice is not being made. Is there a reset or a safety I am missing

Asked 8 years ago by KOD.

• A:Answer There is a button on the top left. Push it. If that doesn't fix it, then your water line isn't hooked up or knob isn't turned on.

  Answered 8 years ago by DavidVerified Purchase

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Q: QuestionWhat is exact height without hinges of 21.6 cu ft model RF220NCTASR ? I have seen two different dimensions shown in specs and in question and answers. One spec indicates 65 3/8 inches without hinges, and another 65 3/4 inches without hinges.

Asked 8 years ago by Concerned.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer I have the Samsung Model RF220NCTASR french door, stainless, 21.6 cu ft refrigerator. It was just delivered and after measuring myself, I can say for a fact the exact height from floor to top of fridge (without hinges) is 65 3/8 inches, and no higher.

  Answered 8 years ago by larryjVerified Purchase

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Q: QuestionMy cabinets are 66 inches high and 13 inches deep. Will the RF220NCTASG fit?

Asked 8 years ago by Anonymous.

• A:Answer No, your cabinet is not tall enough for this model.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhen or will this product become available? It is on the website, but a person can't order it, even if I just want it shipped to an address and not the store. What is up?

Asked 9 years ago by bigbro.

• A:Answer Ship yard had a strike....item is now available for ordering

  Answered 8 years ago by Bean

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Q: QuestionHello, When will this item be available to order. Do I have to order any other accessories with it for the ice maker? Thanks,

Asked 9 years ago by Jackson.

• A:Answer You'll just need a braided hose. Your salesperson should have already told you. It'll connect to your copper line.

  Answered 8 years ago by SheezVerified Purchase

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Q: QuestionHow tall is the refrigerator?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Samsung - 21.6 Cu. Ft. French Door Refrigerator - Black

• A:Answer This refrigerator is 65.38 inches tall.

  Answered 9 years ago by CommunityAnswer

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Q: Questionwhat is lowest temperture for repridge departyment what is lowes tempurture for freeezer compartmnet?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

Q: Questioni NEED EXACT DIMENSIONS, INCLUDING WHAT IS THE DEPTH OF THIS FRIDGE. ALSO THE DEPTH WHEN THE DOOR IS OPENED AT 90 DEGREES.

Asked 9 years ago by FRIDGESHOPPING.

• A:Answer Hello FRIDGESHOPPING, Thank you for reaching out and letting us know your inquiry about the dimension of this Samsung refrigerator and the depth when the door is 90 degrees open. We understand that this may be essential for you. We're here to help. Here are the dimensions: Product Dimensions with Hinges, Handles, and Door- 29 3/4" W x 66 3/4" H x 36 1/4" D Product Dimensions without Hinges and Door- 29 3/4" W x 65 1/4" H x 30 7/8" D Product Dimensions with Door with Handles- 29 6/8" W x 66 6/8" H x 36 1/4" D Product Dimensions with Door without Handles- 29 3/4" W x 66 3/4" H x 34 3/4" D Product Dimensions with Doors Open- 29 3/4" W x 66 3/4" H x 45 6/8" D Product Dimensions without Hinges or Handles- 29 3/4" W x 65 3/8" H x 33 7/8" D Product Dimensions without Door without Handles- 29 3/4" W x 66 6/8" H x 30 1/2" D Net Height with Hinge- 66 3/4 Width- 29 3/4 Depth With Door 90 Degrees Open- 45 5/8 inches For reference, attached is a link to the website for the full specifications of the product. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-white-rf220nctaww-aa/#specs For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144262573 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat are the dimensions of RF220NCTAWW? I need depth, height and width

Asked 9 years ago by Vetty.

• A:Answer Hello Vetty, Thank you for reaching out and letting us know your inquiry about the dimension of this Samsung refrigerator and the depth when the door is 90 degrees open. We understand that this may be essential for you. We're here to help. Here are the dimensions: Product Dimensions with Hinges, Handles, and door- 29 3/4" W x 66 3/4" H x 36 1/4" D Product Dimensions without Hinges and Door- 29 3/4" W x 65 1/4" H x 30 7/8" D Product Dimensions with Door with Handles- 29 6/8" W x 66 6/8" H x 36 1/4" D Product Dimensions with Door without Handles- 29 3/4" W x 66 3/4" H x 34 3/4" D Product Dimensions with Doors Open- 29 3/4" W x 66 3/4" H x 45 6/8" D Product Dimensions without Hinges or Handles- 29 3/4" W x 65 3/8" H x 33 7/8" D Product Dimensions without Door without Handles- 29 3/4" W x 66 6/8" H x 30 1/2" D Net Height with Hinge- 66 3/4 Depth With Door 90 Degrees Open- 45 5/8 inches For reference, attached is a link to the website for the full specifications of the product. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-white-rf220nctaww-aa/#specs For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144262639 -Angelica

  Answered 3 years ago by Samsung

  
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Q: Questionwhat are the demensions?

Asked 9 years ago by spy.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer Hi spy. Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator what is the dimension. Regarding your concern, the dimension would be the following: Product Dimensions with Hinges, Handles, and Door 29 3/4" W x 66 3/4" H x 36 1/4" D Product Dimensions without Hinges and Door 29 3/4" W x 65 1/4" H x 30 7/8" D Product Dimensions with Door with Handles 29 6/8" W x 66 6/8" H x 36 1/4" D Product Dimensions with Door without Handles 29 3/4" W x 66 3/4" H x 34 3/4" D Product Dimensions with Doors Open 29 3/4" W x 66 3/4" H x 45 6/8" D Product Dimensions without Hinges or Handles 29 3/4" W x 65 3/8" H x 33 7/8" D Product Dimensions without Door without Handles 29 3/4" W x 66 6/8" H x 30 1/2" D Shipping Dimensions 31 7/8" W x 74 3/4" H x 36 1/4" D Net Height with Hinge 66 3/4 Net Height without Hinge 65 3/8" Width 29 3/4 I suggest you check this link for the full specs, dimensions and features. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-steel-rf220nctasr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144398785 ^Camille

  Answered 3 years ago by Samsung

  
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Q: Questionhow much???? US Appliance has it for 1426.00 can u match

Asked 9 years ago by MARY.

This question was asked about the related product: Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

• A:Answer Did u look on The Best Buy website before you posted this question? Its about 400.00 dollars cheaper.

  Answered 8 years ago by buyerVerified Purchase

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