“the legs do not snug up on the base. Tightened screws are hard to turn and do not seat on base?”
Answer This Question
1-2 of 2 Answers
Hi Jim, Please know the H5000F TV’s stand is solidly designed and tested for stability, but here are a few things to double-check: 1. Ensure the stand is properly installed—all screws aligned and secure. The “R” leg should go on the right, “L” on the left. You should hear a light “click” when the legs lock into place. 2. For setup guidance, refer to the Installation Guide: [INSERT QSG] 3. Check the stand for any cracks, damage, or missing hardware. If the stand is correctly installed and still appears uneven or unstable, please contact Samsung Support at 1-800-SAMSUNG. Our team is available daily from 8AM to 12AM EST. You can also contact us via live chat at https://www.samsung.com/us/support/contact/ ~ Samsung Advisor
Sorry, there was a problem. Please try again later.I added some super glue to the holes, and it solved the problem.
Sorry, there was a problem. Please try again later.