Questions & Answers

Q: QuestionCan I control this TV with my phone?

• A:Answer Yes, you can control the TV with your smartphone using the SmartThings app. This allows you to browse channels, access apps, and control volume and settings.

Q: QuestionWhat is the resolution of this TV?

• A:Answer The resolution of this TV is HD (720p).

Q: QuestionHow does the Mega Contrast feature work on this TV?

• A:Answer The Mega Contrast feature automatically adjusts the brightness and contrast of the screen to enhance the difference between light and dark areas, improving picture quality without manual adjustments.

Q: QuestionWhat security features does this Samsung TV have?

• A:Answer This TV uses Samsung Knox Security, which protects against unauthorized apps and phishing websites, safeguards connected IoT devices, and protects sensitive information like PINs and passwords. It also receives regular updates for ongoing security.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR (High Dynamic Range), specifically HDR10+ which allows for dynamic tone mapping for optimal contrast in each scene.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in speakers.

Q: QuestionCan I use an antenna with this tv?

Asked 6 months ago by Lisa.

• A:Answer Hi Lisa, Yes, you can connect an antenna to the H5000F TV. ~Samsung Advisor

  Answered 6 months ago by Samsung

  
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Q: QuestionWill this TV power up to a connected HDMI device?

Asked 5 months ago by Anonymous.

• A:Answer Hi, Yes, if your TV is connected to external HDMI devices, you can enable Auto Power on. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes it have bluetooth for wireless headphones?

Asked 2 months ago by Ron.

• A:Answer Hi Ron, No, the H5000F is not Bluetooth-enabled. ~Samsung Advisor

  Answered 2 months ago by Samsung

  
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Q: Questionwhat is the distance between the feet and can the feet be moved closer together

Asked 3 months ago by Anonymous.

• A:Answer Hi, The feet on the 32" H5000F TV can only be set at one position. The feet sit 24" apart. ~Samsung Advisor

  Answered 3 months ago by Samsung

  
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Q: QuestionDoe this TV have wireless speaker capality

Asked 3 months ago by Ron.

• A:Answer Hi Ron, The Samsung H5000F can connect to external soundbars via Wi-Fi as long as your device is Wi-Fi enabled. ~Samsung Advisor

  Answered 3 months ago by Samsung

  
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Q: QuestionIs this Comcast compatible and does it have voice capability

Asked 5 months ago by Marj.

• A:Answer Hi Marj, A cable box can be connected via HDMI cable. The H5000F does not have voice capability. Voice capability begins with our U8000F TV Series and above. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionCan I disable all smart Tech? I watch only OTA channels.

Asked 5 months ago by Nan68.

• A:Answer Hi Nan68, Absolutely! You don't need to use Smart Hub. To disable Smart Hub: 1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’ 2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service. 3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionO cabo de energia é direto do aparelho ou é conectado a uma fonte externa, como nos modelos abtugos.

Asked 6 months ago by BarbaBR.

• A:Answer Hi BarbaBR, Yes, the power cord is removable and attaches to the TV and plugs into a power outlet. ~Samsung Advisor

  Answered 6 months ago by Samsung

  
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Q: QuestionYou answered me back saying I can not use my AirPods on this 5000 model. In the specs on this website for this tv it says it’s Bluetooth. So you need to correct your listed specs

Asked 6 months ago by M.

• A:Answer Hi M, Thank you for letting us know about the website discrepancy. We are working on updating the site as quickly as possible. Thanks for being a great customer! ~Samsung Advisor

  Answered 6 months ago by Samsung

  
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Q: QuestionWe’re to buy the brackets for wall mounted?

Asked 3 days ago by Magaly.

• A:Answer Hi Magaly, You can find wall mounts at your local Best Buy. ~Samsung Advisor

  Answered 1 day ago by Samsung

  
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Q: QuestionDOES THIS SASMSUNG H5000F HAVE A COAX CONNECTION SO I MAY CONNECT A RABBIT EARS AND WATCH LOCAL CHANNELS?

Asked 4 days ago by FRANKLYB.

• A:Answer Hi FRANKLYB, Yes, you can connect an external antenna to the H5000F TV. ~Samsung Advisor

  Answered 4 days ago by Samsung

  
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Q: QuestionCan I add apps that are not built in

Asked 5 days ago by Barb.

• A:Answer Hi Barb, Yes, the H5000F has a built-in app store with hundreds of apps available for download. ~Samsung Advisor

  Answered 5 days ago by Samsung

  
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Q: QuestionDoes the TV I have pulled up Samsung for $99.95 have a slot for an SD card

Asked 5 days ago by Cff.

• A:Answer Hi Cff, No, the H5000F TV does not offer an SD Card slot. ~Samsung Advisor

  Answered 5 days ago by Samsung

  
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