“Is it true that the WF42H5000AW/A2 model cannot connect to a Wifi network? if so how because the Smart Care Button does nothing when I hold it for 3 seconds.”
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The washing machine is compatible with the Smart Care feature. The Smart Care feature allows you to troubleshoot from your smartphone. When the washing machine detects an error code, use your phone and the Smart Care feature. Here is a link to the user manual on page 24 to support your concerns on the Smart Care feature (https://bit.ly/35FL3Lg). Thank you for choosing Samsung! ^Lena
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