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Hi Dudley! We want to help you get the best possible cleaning performance from this dishwasher. This link (https://bit.ly/3zTKlbq) has some easy to follow steps you can take when your dishes are not getting clean. ^Jecca
Sorry, there was a problem. Please try again later.The white film is probably from your detergent not the dishwasher. We have used the dishwasher several times and have had no problems
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