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Are you referring to the shipping bolts? Those need to be removed before using the machine. A front-load washing machine uses a suspension system to support the washtub while it agitates and spins, but the system isn't designed to withstand the strain of moving. The shipping bolts keep the tub secure during a move and reduce the amount of vibration that could damage the suspension.
Sorry, there was a problem. Please try again later.I am including a link to a guide to support your concerns on the bolts behind the washing machine (https://bit.ly/3mshuUu). We thank you for choosing Samsung for your laundry needs! ^Lena
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