Questions & Answers

Q: QuestionWhy can't my tv connect to the internet when using smarthub?

Asked 7 years ago by Supergirl64.

• A:Answer I could be wrong but I don’t think it’s a “Smart TV”. Those are the sets that connect to internet.

  Answered 6 years ago by ClemRickVerified Purchase

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Q: QuestionHow do you install a wireless keyboard to this tv?

Asked 7 years ago by BigDaddy.

Q: QuestionCan you not play music on Spotify/Pandora while you are on another source? I am wanting to listen to music while I play a game.

Asked 8 years ago by Hager.

Q: QuestionWhat are the L x W x D dimensions

Asked 8 years ago by Dan.

• A:Answer The dimensions with the stand are(W x H x D)36.3" x 23.2" x 11.3".

  Answered 8 years ago by CommunityAnswer

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Q: QuestionHow can I make the sound louder?l

Asked 8 years ago by Anonymous.

• A:Answer Make sure the cable remote has the sound turned up prior to using the tv remote. Also, go through settings to find the best sound setting.

  Answered 8 years ago by chiefVerified Purchase

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Q: QuestionWhat model no. remote for un40j5200afxza

Asked 8 years ago by Lady.

• A:Answer It comes with model TM1240A.

  Answered 8 years ago by CommunityAnswer

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Q: Questionis this tv use for 220 volts

Asked 8 years ago by kuma.

• A:Answer No, this model is 110-120V AC.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan i connect a wifi cable to this tv?

Asked 8 years ago by Bea.

• A:Answer Yes, the TV is Wifi compatible but Wifi is wireless and does not require a connection.

  Answered 8 years ago by CommunityAnswer

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Q: Questionwhat is width

Asked 8 years ago by Anonymous.

• A:Answer The width is 36.3''.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan I get Spotify on this TV? I went to internet browser and found it but cannot get it to play. Is there a different way to go about this other than to go through internet browser? Thank you.

Asked 8 years ago by LauraL.

Q: QuestionDoes this TV have issues with staying connected to wireless network like other Samsung TV's. (Seems to be related to Verizon FIOS router)

Asked 8 years ago by Lindy.

• A:Answer I don't have a problem with it staying connected, but I do get preparing TV pretty often when I try to connect to Amazon Prime.

  Answered 8 years ago by BarbLemsVerified Purchase

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Q: QuestionCan a DVD be used with this Smart TV?

Asked 8 years ago by Anonymous.

• A:Answer Yes, you can connect external devices , such as a DVD player, to this TV.

  Answered 8 years ago by CommunityAnswer

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Q: Questioncan you use a swivel wall mount for this model of tv

Asked 8 years ago by Anonymous.

• A:Answer Yes, you can use a swivel wall mount for this TV.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionMy TV picture went dark....the audio is fine. Does this sound like an expensive fix?????

Asked 8 years ago by marjoe.

• A:Answer The flatscreen tv came in an open box with wrong remote control.Item returned close to a month ago and still waiting for my money.It was the worst deal

  Answered 8 years ago by MagertjeVerified Purchase

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Q: QuestionWhat is the difference between 1080p and 2160p?

Asked 8 years ago by Leslie210.

• A:Answer The resolution is double on a 2160p screen.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan I override the built-in light sensor? And are the speakers on the front, side or back on this tv?

Asked 8 years ago by Anonymous.

• A:Answer No, you can not override the built-in light sensor. The speakers are located at the bottom of the TV.

  Answered 8 years ago by CommunityAnswer

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Q: Questionwhat is the warranty?

Asked 8 years ago by RickP.

• A:Answer one year by manufacturer.

  Answered 8 years ago by vinniebubVerified Purchase

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Q: Questionwhat side are the plugs etc. on as you face the tv?

Asked 8 years ago by Blondyblonde.

• A:Answer Blondyblonde, they are located on the right hand side. ^Heath

  Answered 8 years ago by Samsung

  
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Q: QuestionI am installing a Amazon Fire Stick and they asking me to scan with my Samsung 40" how do i do this.?

Asked 8 years ago by Chuck.

• A:Answer You do not need to scan. Hit the Smart Hib key on your remote. Scroll over to the Amazon app. Tap on the sign in and start watching button. Enter your e-mail address and password and start watching. Hope this helps.

  Answered 8 years ago by FrancisVerified Purchase

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