“We just got our machine this morn and was delivered and installed by Best Buy. It won't fill with water. Are there any tricks?”
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Hi mary, I appreciate you reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet. I am sorry to learn your water is not filling up after installation. Regarding your concern, I recommend you check these steps: 1. Check the water supply hoses. 2. Review the drain hose installation. 3. Cycle power to the washer for 1 minute. I recommend you check this link for further assistance. Samsung washing machine water fill issues: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all Also, I have included your user manual for further assistance. Please go to page 20. https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144187537 ^Camille
Sorry, there was a problem. Please try again later.There’s a deep fill. If still not filling up try using Active jet button after it fills pause it lift lid press Active jet button a couple times or three to get diseired level
Sorry, there was a problem. Please try again later.