Hello, the white plastic parts on the back of the machine should be removed? There are 3 holes vertically on the back and each hole has tiny plastic clips. I tried to remove then but they are very tight. null

Question

HelenA · Accepted Answer

The team who installed, removed them

Samsung · Answer

Hi Olivia,

Yes, the shipping bolts located at the back of your Samsung washer-dryer combo model need to be removed. I have shared this model's user manual link below. Please visit the link and turn to page 26 for steps or instructions on removing the bolts.

https://downloadcenter.samsung.com/content/UM/202407/20240702163159435/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240624.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1147339113 to help our team pull up your information.

Leo

“Hello, the white plastic parts on the back of the machine should be removed? There are 3 holes vertically on the back and each hole has tiny plastic clips. I tried to remove then but they are very tight.”

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