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Hi Robbie, It is frustrating to discover that the plastic hole covers (Bolt Caps) are missing after the shipping bolts were removed. We are here to assist. We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your home appliance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148087309 to help our team pull up your information. Leo
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