“The top part of the TV I received is slightly curved in. I am planning to exchange it because it appears to be a defect but wanted to make sure. Is this by design?”

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• That’s definitely a defect.

  Answered by Chris 4 years ago

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• Hi kgzs! So that we can better understand the experience you are having, please reach out to Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913. ^Tim

  Answered by Samsung 4 years ago

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