Questions & Answers

Q: QuestionCan I control this Samsung TV with my voice?

• A:Answer Yes, you can control the Samsung TV with your voice using Amazon Alexa.

Q: QuestionDoes this Samsung TV include a stand?

• A:Answer No, the Samsung TV does not come with a stand.

Q: QuestionWhat should someone do if they have questions about the unboxing instructions for this Samsung TV?

• A:Answer If you have questions about the unboxing instructions, you can contact Samsung at 1-800-SAMSUNG or online at Samsung.com/Support.

Q: QuestionWhat is the resolution of this Samsung TV?

• A:Answer This Samsung TV has a 4K Ultra HD resolution (2160p).

Q: QuestionWhat type of backlight does this Samsung TV use?

• A:Answer This Samsung TV uses a Full Array Local Dimming backlight.

Q: QuestionWhat is a common mistake people make when unboxing a TV?

• A:Answer According to the video, a common mistake is pinching the screen, which can cause it to crack.

Q: QuestionDoes this Samsung TV have Bluetooth?

• A:Answer Yes, this Samsung TV is Bluetooth enabled.

Q: QuestionHow many speakers does this Samsung TV have?

• A:Answer This Samsung TV has 2 built-in speakers.

Q: QuestionDoes the internal fan run continuously when plugged in? I can hear the fan running when I walk near the tv. I hadn’t noticed this when I first purchased the tv. I just want to make sure this is normal. Temperature outside are cool 60*

Asked 4 years ago by Dave.

• A:Answer Same happening to mine even when TV is off. Any ideas?

  Answered 3 years ago by Anonymous

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Q: QuestionHow do I decide what size is optimal for viewing? I am debating between the 55 inch and 65 inch and I'm not sure how to decide between the two sizes. Much of the time we would be around 7-8 feet away, but at times we would be 15 ft away.

Asked 5 years ago by XXXXXXXXXXXXX.

• A:Answer Hello XXXXXXXXXXXXX, Here are Samsung's recommended seating distance. Recommended seating distance: • 40-inch TV: 120 inches = 3 m = 10 feet • 43-inch TV: 129 inches = 3.3 m = 10.8 feet • 50-inch TV: 150 inches = 3.8 m = 12.5 feet • 55-inch TV: 165 inches = 4.2 m = 13.8 feet • 60-inch TV: 180 inches = 4.6 m = 15 feet • 65-inch TV: 195 inches = 5 m = 16.3 feet • 70-inch TV: 210 inches = 5.3 m = 17.5 feet My recommendation based on the info you provided, I would suggest you go with a 65 inch Terrace TV. ^Cristian

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the Terrace series include a waterproof compartment for a distributed network box, like a crestron?

Asked 5 years ago by Dcamm94.

• A:Answer Hi Dcamm94! The Terrace has HD Base-T already built-in, so you no longer need to purchase one to connect with external devices. Simply plug in the included cable and you are good to go! Its built-in Media Bay provides additional support for media sticks and protection from water and dust. Here are the dimensions for the media bay: 5.5 x 1.0 x 7.9 inches. ^Tim

  Answered 5 years ago by Samsung

  
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Q: Questionis this a full season TV, listing says rain and dust, is it rated to be left out in the cold when it is snowing?

Asked 5 years ago by Scott.

• A:Answer Hi Scott! The Terrace TV features an IP55 rating meaning it can be used all year long and is protected from snow and rain. The TV is rated for temperatures from -22 to 122°F. For additional protection and peace of mind, check out the Terrace TV Cover at the following link from Best Buy: https://www.bestbuy.com/site/samsung-55-tv-cover-dark-gray/6414527.p?skuId=6414527 ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionCan this be mounted using a full motion swivel mount with a single mounting location? I am specifically looking at the one attached in the photo.

Asked 5 years ago by G.

• A:Answer Hi G, The Terrace 55" can utilize any type of universal wall mount with a VESA Standard of 200mm x 200mm. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionIs the spectrum App preloaded on this tv?

Asked 2 years ago by Brandon.

• A:Answer Brandon - The Spectrum app can be installed directly from The Terrace TV's built-in App Store. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes the protective cover available for the 55-inch outdoor tv also cover the optional sound bar as well as the tv. Or is a separate protective cover needed for the optional sound bar?

Asked 3 years ago by BobbieJoe.

• A:Answer Hi BobbieJoe - It sure does! If you have The Terrace Soundbar mounted to the TV, you can adjust The Terrace Dust Cover to cover both the TV and Soundbar. Hope this helps! ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this TV include an ATSC 3.0 / next gen tuner?

Asked 3 years ago by ACC.

• A:Answer Hi ACC! The Terrace has a built-in ATSC/ClearQAM tuner for receiving digital broadcasts. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the sound bar included? Can this be mounted on a house with vinal siding?

Asked 5 years ago by G.

• A:Answer Hi G! You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please reach out to Samsung Support for more information via any of these options: Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week LiveChat or Text: https://www.samsung.com/us/support/contact/ Facebook Messenger: https://www.facebook.com/samsungsupport Twitter: https://twitter.com/SamsungSupport The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ The Terrace Soundbar is not included, but can be purchased at Best Buy: https://www.bestbuy.com/site/samsung-hw-lst70t-3-0ch-the-terrace-soundbar-w-dolby-5-1ch-2020-titan-black/6412925.p?skuId=6412925 ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I purchase a stand for the TV? It is not possible for me to wall mount.

Asked 3 years ago by Amy.

• A:Answer Hi Amy - If you're unable to wall mount The Terrace TV, you can use a universal center stand that supports a VESA pattern of 200mm x 200mm. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionHow do I connect UVERSE to this TV Outdoors.

Asked 4 years ago by Jake.

• A:Answer To do so wirelessly, you will need a U-verse wireless set top box and a U-verse wireless access point (WAP), per images. Otherwise you can have an ethernet cable installed through your attic & down the wall from the main router to the location of the tv & be able to plug an ethernet cable directly into a regular receiver and then to the tv. For wireless, it's about $10/mth for a wireless receiver unless you can get a promo offer. The WAP connects to your home wireless signal and transmits to the wireless receiver. The placement of the WAP will need to be between the main U-verse router and the outside receiver to ensure sufficient signal to the outside wireless receiver, depending upon your wall structure (the more solid the wall the weaker the signal i.e. brick/stone vs stucco vs wood/vinyl siding). Your outside setup where the tv is placed will need power for the wireless receiver, then 1 HDMI cable from receiver to the TV. If your main wireless signal is strong enough you can connect your TV directly and stream your subscriptions via the built in apps for HBOMax, Netflix, Amazon Prime, Hulu & others. If your tv is set up further away from the house patio, say in an outside bbq area, then you will need some sort of wireless extender or mesh system to extend the main house wireless signal or have a hard wired network extension installed.

  Answered 4 years ago by EliteMemberVerified Purchase

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