Questions & Answers

Q: QuestionI have 60" of wall space to hang this tv. The spec says it is almost 50" wide. How do I know that there is available support for the tv? If this tv is too large, what would be the correct size to purchase?

Asked 5 years ago by Longranger.

• A:Answer Hello Longranger, For a 60" wall space, I would recommend no bigger than a 65" Terrace TV at its widest it is 57.7 inch. here are the full dimension of the TV (INCHES W x H x D): TV: 57.7 x 33.5 x 2.4 For more information on delivery/installation services, please contact your local Best Buy or visit https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032 ^Cristian

  Answered 5 years ago by Samsung

  
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Q: Questiondoes this tv have the youtube tv app and xfinity/comcast app?

Asked 1 month ago by Anonymous.

Q: QuestionWhat is the temperature rating?

Asked 7 months ago by Samsung.

• A:Answer The Terrace Partial Sun is operable up to 122° F of ambient temperature; keep in mind that brightness may decrease to protect panel in certain high temperature and sunlight conditions. ~ Samsung Specialist

  Answered 7 months ago by Samsung

  
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Q: QuestionHow much does the 55 weigh?

Asked 9 months ago by DMaven.

• A:Answer DMaven - You can find this information on this model’s product page – just click Show Full Specs and scroll down to Dimensions: https://www.bestbuy.com/site/samsung-the-terrace-series-55-class-qled-outdoor-partial-sun-4k-uhd-smart-tizen-tv-2018/6420351.p?skuId=6420351 ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionSo this 55" tv is 6 years old, only 4k, not OLED. What makes it $3500?

Asked 11 months ago by kap64.

Q: QuestionCan this tv be used on a retractable mount that pulls the tv back up to the ceiling making it lay flat (screen down ) ?

Asked 1 year ago by Lakelife.

• A:Answer Lakelife - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat does partial sun mean?

Asked 1 year ago by rick.

• A:Answer Hi rick - The Terrace Partial Sun is designed for placement and use in outdoor shaded environments. The TV can be partially exposed to ambient or non-direct sunlight, but direct sunlight should be avoided. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the Samsung support Hulu tv

Asked 1 year ago by Eric.

• A:Answer Eric - Yes, the Hulu app is available. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan a fire stix be used on this model?

Asked 1 year ago by sandi.

• A:Answer Yes

  Answered 1 year ago by MeTooVerified Purchase

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Q: QuestionCan a fire stix be used on this Tv>

Asked 1 year ago by sandi.

• A:Answer Hi sandi - You can connect a streaming device via HDMI; you can also take advantage of the built-in App Store to choose and download from hundreds of available apps - no streaming device needed. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this tv get rained on full wet?

Asked 1 year ago by Rico.

• A:Answer Yes

  Answered 1 year ago by MeTooVerified Purchase

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Q: QuestionI have an Terrace out door tv and want to connect a cable box. Is the TV HDMI a mini receptable or regular size. I could not find the HDMI regular size outlet.

Asked 2 years ago by Ralph.

• A:Answer You have to unscrew the panel on the back to access the HDMI ports. They are full size

  Answered 2 years ago by Anonymous

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Q: QuestionLots of Questions on the 55" being used in Full Sun, why is there not a 55" Full Sun Version? Those who want the biggest TVs in Full sun probably have enough money to have a roof over their outdoor TV. Any plans for smaller Full Sun TVs?

Asked 2 years ago by Mtcasing.

Q: QuestionIs this a true Full Sun TV?

Asked 2 years ago by Vaughn.

• A:Answer It is not in the sun, under protective cover

  Answered 8 months ago by Anonymous

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Q: QuestionDoes the Samsung 55" Terrace series have port to hook up to rgb outdoor speakers?

Asked 2 years ago by Floridamom.

Q: QuestionAt rear of my (always shaded) 55" Terrace TV I hear a "CONTINUOUSLY RUNNING" fan sound 24X7 whether TV is turned On or Off. Sound goes away only if I unplug the TV. Won't a "CONTINUOUSLY RUNNING" fan (even when TV is Off) cause premature fan failure?

Asked 2 years ago by JoJoJo.

• A:Answer You said you just purchased a Terrace TV that does not have this fan noise 24X7 problem. But you returned a TV from a different manufacturer that did have this issue. Was the TV that had this fan problem and you returned a Samsung Terrace TV or another brand TV?

  Answered 2 years ago by Anonymous

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Q: QuestionIs a wall mount included? If so is it fixed or does it swivel?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 1 year ago by MeTooVerified Purchase

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Q: QuestionHi - I just purchased a 55 inch Samsung Terrace TV - It's currently wall mounted, but we want to move it onto our patio and place it on a stand. Does someone make a TV stand for this TV??

Asked 2 years ago by Stewart.

• A:Answer No

  Answered 1 year ago by MeTooVerified Purchase

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Q: Questiondoes the terrace series 55" offer dual bluetooth audio?

Asked 2 years ago by md.

• A:Answer md - While The Terrace does not feature Dual Bluetooth Audio, it does have Multi-output Audio which allows you to turn on both the TV speaker and Bluetooth headphones at the same time. When this function is active, you can set the volume of the Bluetooth headphone higher than the volume of the TV speaker. Go to: Settings > All Settings > General & Privacy > Accessibility > Multi-output Audio. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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