Questions & Answers

Q: QuestionCan the framed tv be moved around to the right, left, up or down on a tv wall mount❓

Asked 1 year ago by Anonymous.

• A:Answer Not on the wall mount that keeps the framed TV flat on the wall. If you purchase the larger, heavy duty wall mount from Best Buy, you can move the TV in any direction you want.

  Answered 1 year ago by NancyB

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Q: QuestionDoes this frame fits the 2023 The Frame Samsung?

Asked 2 years ago by Jana.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern White

• A:Answer Jana, Yes, this will fit the 2023 Frame TV. ~Samsung Pro

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this work for 2023 models?

Asked 2 years ago by Mike.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern Brown

• A:Answer Mike, Yes, the 2021-2022 Frame Customizable Bezel is compatible with current Frame TVs. ~Samsung Pro

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this thing made of solid gold? Because why else would it cost $250 for a plastic, magnetic frame?

Asked 2 years ago by SMSLA.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Sand Gold

• A:Answer Don’t buy it! Complete waste of money and it falls off after a couple of months.

  Answered 2 years ago by AmyF

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Q: QuestionYesterday I received a 55" beveled white frame for the 2022 Frame TV that I purchased in January. The motion sensor has been working perfectly for 3 months, but when I installed the new frame on the TV the motion sensor no longer works at all.

Asked 3 years ago by BlueCheer.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer That happened to me as well.

  Answered 3 years ago by CyberjeepVerified Purchase

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Q: QuestionCan you use the bezel with the legs on the frame tv?

Asked 3 years ago by Anon.

• A:Answer Yes you can.

  Answered 3 years ago by Pm98Verified Purchase

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Q: QuestionDoes this frame have an opening to accommodate the motion sensor?

Asked 3 years ago by BlueCheer.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer Yes it does

  Answered 3 years ago by HappyVerified Purchase

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Q: QuestionDoes this fit the 2022 QLED model with sku number QN55LS03BAFXZA

Asked 3 years ago by Fussssioooon.

• A:Answer The Frame Bezels fit both 2021 and 2022 modes.

  Answered 3 years ago by Anonymous

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Q: QuestionHow do you make this tv lie flat to the wall?

Asked 3 years ago by Samsungtv.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern White

• A:Answer Use the supplied mount

  Answered 3 years ago by Happy

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Q: QuestionWhen will "Modern Teak" Bevel for Samsung Frame 55" be back in stock?

Asked 3 years ago by jmoc.

Q: QuestionIs this frame compatible with this TV BN69-22230A model?

Asked 3 years ago by Juan.

• A:Answer If it a Frame, maybe. 2022-2022 Framws require a different bezel than the earlier Frames. Old bezels will not fit new Frames and visa versa. If it is not a Frame, it probably won't fir anything other TV.

  Answered 3 years ago by boba

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Q: QuestionCan this frame be used on a roku tv?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer No, it only works with Samsung.

  Answered 3 years ago by HunterVerified Purchase

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Q: QuestionCan this be added to another model tv 55” or can it only be used with a Samsung TV?

Asked 4 years ago by MAR.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer Only fits Frames.

  Answered 3 years ago by bobaVerified Purchase

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Q: QuestionCan the bezel be added easily after the frame tv is mounted?

Asked 4 years ago by emaginedat.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer No problem, took me 5 minutes

  Answered 3 years ago by Lemont

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Q: QuestionIs this for the 2020 or the 2021 model?

Asked 4 years ago by Asterisk.

• A:Answer I looked up the model number to confirm - this is for the 2021 Frame TVs.

  Answered 4 years ago by Aubrey

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Q: QuestionDo I need a sound bar or is the sound fine on this tv?

Asked 4 years ago by Tess.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern Brown

• A:Answer The sound through the TV is very good try it out without a soundbar to see if it meets your expectations, if not you can always add it later

  Answered 3 years ago by Happy

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