Questions & Answers

Q: QuestionIs this washer compatible with stacking kit, SK-5A? I want to use this washer with said stacking kit and old dryer, DV330AEW. Samsung website says this washer uses SKK-8K which is the same as SK-5A. Seems washer/dryer are 27".

Asked 4 years ago by Andy.

• A:Answer Thank you so much for providing that information, Andy! I was able to confirm that both this model washer, and the dryer model DV330AEW are compatible with the stacking kit now labelled SKK-8K. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: Questionwhen stacking washer and dryer, does the washer require a separate outlet and if so, what voltage?

Asked 4 years ago by susan.

• A:Answer Standard

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  Answered 3 years ago by ExcellentApplianceVerified Purchase

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Q: QuestionHow do the rebates factor into the cost of my purchase ?

Asked 4 years ago by Diamond.

Q: QuestionHi, does the GAS version of this dryer require a power cord for use? If so, what brand and model is recommended?

Asked 4 years ago by Candace.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Long Vent Drying - White

• A:Answer Hi Candace! Yes, the gas dryer will need an electrical connection for the control panel to operate. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionI'm just replacing Whirlpool dryer. Can I put this machine on my old dryer base from Whirlpool Duet?

Asked 4 years ago by Susan.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hi Susan! We are not able to confirm compatibility with non-Samsung products. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionWhere is the gas hookup on this dryer? If I’m looking at the front of the machine is the hookup on the left, center or right of the machine?

Asked 4 years ago by Doug.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Looking at the back of the dryer, the gas hookup is on the left.

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  Answered 4 years ago by JoyandCheerVerified Purchase

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Q: QuestionDoes this have sensor washing that automatically sets water level and wash time?

Asked 4 years ago by trailblazer15.

• A:Answer It sure does, trailblazer15! At the beginning of each cycle, Samsung washers go through a weight sensing cycle to determine how much water and time is needed for the current load. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionWhat are the dimensions for this washer? Do you have compact washers and dryers

Asked 4 years ago by Huzza.

Q: Questionhow does the sanitizer work?

Asked 4 years ago by frank.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Thanks for asking, frank! I can provide this link (https://bit.ly/371Us1f) to the user manual for this model. Page 40 has information on how and when to use the sanitize feature. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionWhat does the Red Key above the child look indicate on the washer control panel, it came on as I attempted to test washer with a spin only cycle

Asked 4 years ago by Chief.

• A:Answer The washer door is locked

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  Answered 4 years ago by WendydVerified Purchase

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Q: QuestionI need to replace a Samsung washer model number wf45m5500aw/a5 . Which new washer is compatible to stack with a Samsung dryer model dv220aew/xaa 01. What Samsung washer would be compatible to stack under my existing dryer?

Asked 4 years ago by Argoulding.

Q: QuestionMeasurement of dryer

Asked 4 years ago by Anonymous.

• A:Answer Hi there! I can provide this link (https://bit.ly/2LaIavL) which has the washer dimensions listed in the product info section. If you would like to leave another question and provide the model number for the dryer, I would be happy to look up that information as well. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionThe dryer I am replacing is side vent. Installation says no side vent. Is that on all gas dryers?

Asked 4 years ago by Jeff.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer many dryers have a knock-out just for the use of a side vent. I installed my dryer with a side vent and it works quite well. the installation instructions that I have don't mention the fact about no side vents.

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  Answered 4 years ago by treetrunks

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Q: QuestionCan you stack two washers?

Asked 4 years ago by elite.

• A:Answer Thanks for asking, Davis! The stacking kits for Samsung models are designed to hold one dryer on top of one washer. For safety reasons, the washer must always be on the bottom. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionHow high are the controls on the dryer if you stack them. I'm not very tall.

Asked 4 years ago by CLady.

• A:Answer Great question, CLady! This link (https://bit.ly/3pJWN8f) is to the user manual for this model. Page 20 has some useful diagrams with the dimensions of the washer and matching dryer stacked. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionHave10 year old Samsung stack washer and dryer.Landlordis buying washer only,dryer works.Canthe old bracket be used on new washer

Asked 5 years ago by Papa.

• A:Answer I'd love to help with this, Papa! You can check SamsungParts.com or call 1-800-627-4368 for compatibility. Or, if you would prefer, you can leave another question with the model number for the stacking kit you currently have, and I would be happy to look it up for you. ^Jecca

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  Answered 4 years ago by Samsung

  
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Q: QuestionI have an 11 yr old Samsung pair that looks just like this washer. Will the old dryer stack on the new washer?

Asked 5 years ago by Anonymous.

• A:Answer Thanks so much for asking! As long as the stacking kit you are using is compatible with both the washer and the dryer, you can absolutely stack the old dryer on the new washer. I would be happy to check for compatibility if you would like to leave another question with the model numbers. ^Jecca

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  Answered 5 years ago by Samsung

  
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Q: Questionare other colors available at same price

Asked 5 years ago by Anonymous.

Q: QuestionI currently have a Samsung washer Model WF410ANW/XAA01 which I want to replace. Will the pedestal for my old washer work for this Model WF45T6000AW of Samsung washer?

Asked 5 years ago by Larry.