Questions & Answers

Q: QuestionIs the customizable bezel water-resistant or dust-resistant?

• A:Answer The 85" The Frame Customizable Bezel is not water-resistant or dust-resistant. It is made of plastic and has a magneticclosure.

Q: QuestionWhat are the available colors for the customizable bezel?

• A:Answer The Samsung 85" The Frame Customizable Bezel is available in four colors: White, Teak, Brown, and Sand Gold.

Q: QuestionWhat is the material of the customizable bezel?

• A:Answer The customizable bezel is made of plastic.

Q: QuestionHow is the customizable bezel attached to the TV?

• A:Answer The 85" The Frame Customizable Bezel attaches magnetically to the TV, allowing you to easily change the look of your TVto match your style. The bezel comes in four colors: White, Teak, Brown, and Sand Gold.

Q: QuestionWhat is the warranty period for the customizable bezel?

• A:Answer The warranty period for the customizable bezel is 1 year for both parts and labor.

Q: QuestionDoes the white matting come with the outside frame.

Asked 4 months ago by CDC2025.

• A:Answer CDC2025, The white matting seen in the product photos is part of the art displayed on the Frame TV's screen. It is not a physical piece included with the Customizable Bezel. ~Samsung Pro

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes this bezel work on the 85" Frame PRO QN85LS03FWFXZA?

Asked 10 months ago by Mike.

• A:Answer Mike, No, the Frame Pro is only compatible with 2025 Bezels. The SKU for the 2025 85" Sand Gold Bezel is VG-SCFF85SGMZA. ~Samsung Pro

  Answered 10 months ago by Samsung

  
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Q: QuestionWill this fit perfectly with the 2024 model? (If not, which bezel model do I need?)

Asked 1 year ago by Peter.

• A:Answer Peter, Yes, it is compatible with the 2024 Frame TV. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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