Questions & Answers

Q: QuestionWhat is the warranty period for this pedestal?

• A:Answer The Samsung Bespoke 27-in Laundry Pedestal with Storage Drawer comes with a 1-year warranty on both parts and labor.

Q: QuestionHow much does the pedestal weigh?

• A:Answer The net weight of the pedestal is 45.9 lbs, while the shipping weight is 52.7 lbs.

Q: QuestionIs this compatible with the new all in one? WD53DBA900HZ

Asked 1 year ago by JasonP.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hello Jason, No. This pedestal model is not adequately sized to support this washer/dryer combo set. The pedestal for this appliance will be available in August of this year. Have a great day. -John

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this fit dryer DVE60A9900V/A3 and washer

Asked 1 year ago by Jenn.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi Jenn, No, this Samsung pedestal accessory will not fit the Samsung dryer model DVE60A9900V/A3. The recommended accessory to lift the dryer model DVE60A9900V/A3 is the Samsung riser WE272NV/A3. I have shared a Samsung link below for your reference to the recommended accessory. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--riser-we272nv-a3/ Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this pedestal support a Samsung washer with a dryer stacked on top

Asked 2 days ago by Pete.

• A:Answer Hi Pete, No, it is not designed to support a stacked washer and dryer. Have a great day! -Ricardo

  Answered 1 day ago by Samsung

  
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Q: QuestionIs this compatible with dryer Model DVE53BB8700V and washer Model WF53BB8700AV?

Asked 5 days ago by SayNoToMint.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Greetings, Yes, the pedestal WE502NV/US is compatible with the washer WF53BB8700AV and the dryer DVE53BB8700V. Have a great day. -John

  Answered 4 days ago by Samsung

  
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Q: QuestionDo you provide installation

Asked 1 week ago by Nitya.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Dear Valued Best Buy Client, We are here to assist you anytime. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about the details of their installation services. Have a great day. -John

  Answered 1 week ago by Samsung

  
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Q: QuestionIs this compatible with the Pet Pro line washer and dryer? Washer: WA54CG7150ADA4 Dryer: DVE54CG7150DA3

Asked 2 months ago by Compatability.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Navy

• A:Answer Greetings, No, this washer model WA54CG7150ADA4 and dryer model DVE54CG7150DA3 are not compatible with this pedestal. Additionally, this washer and dryer are designed to be installed side by side; they cannot be stacked or placed on a pedestal. Please refer to these links for more details. Dryer spec sheet, page 2 https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/electric/dve54cg7150da3/2023_DVE… Washer Spec sheet, page 2 https://image-us.samsung.com/SamsungUS/home/pdf/2023_WA54CG7150_V5.pdf Have a lovely day. -Kimberly

  Answered 2 months ago by Samsung

  
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Q: QuestionShould the front of the drawer panel be flush with the bottom Of the washer and dryer panels?

Asked 2 months ago by kao.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi Kao, Yes, the pedestal is flush with the washer and dryer. For reference, please see the images of the product link below. Bespoke 27" Laundry Pedestal with Storage Drawer in Brushed Black https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/bespoke-27--laundry-pedestal-with-storage-drawer-in-brushed-black-we502nv-us/ If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150662236) when you message us so our team can retrieve your information. Thank you. -Kimberly

  Answered 2 months ago by Samsung

  
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Q: QuestionWill this fit samsung washer WF45T6000AW?

Asked 2 months ago by JBOD.

• A:Answer Hello there, No, we recommend getting the compatible pedestal (WE402NW/A3) for this washer model, as this will fit perfectly on the unit. Have a wonderful day. -Kimberly

  Answered 2 months ago by Samsung

  
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Q: QuestionIs this compatible with the Samsung DV45K6500EW/A3?

Asked 3 months ago by CW.

• A:Answer Hello there, No, this pedestal is not compatible with the dryer model DV45K6500EW/A3. The compatible pedestal would be WE357A0W/XAA. Have a great day. ^Camille

  Answered 3 months ago by Samsung

  
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Q: QuestionI have the washer model WF90F53ADSA5 and Dryer DV90F53AESA3. When is the compatible Pedestal model WE602NS Available? currently, it is not available anywhere, and bending down to get clothes out of this deep washer is a bear to my back.

Asked 3 months ago by AngelM.

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Dark Steel

• A:Answer Hi there, We understand how you feel regarding this pedestal. We are here to assist you in every way possible. We would like to speak to you directly to provide options and see how we can effectively assist you with the availability of the pedestal.   Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150370791), to help our team pull up your information. Have a great day! ^Rodel

  Answered 3 months ago by Samsung

  
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Q: QuestionHi, when is this product (WE602NY) going to be available for purchase?

Asked 3 months ago by Adamk.

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. -Ricardo

  Answered 3 months ago by Samsung

  
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Q: QuestionWill this pedestal support a Samsung Front Load Model: DV56H9100EG/A2

Asked 4 months ago by Siddunn.

• A:Answer Greetings, No, this pedestal is incompatible with the dryer model DV56H9100EG/A2. Thank you and have a great day! -Ricardo

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat pedestal works with wm6700hba washer?

Asked 5 months ago by Nic.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi Nic, The model number WM6700HBA you've provided doesn't seem to be for a Samsung washing machine. Please note that Samsung pedestals are only compatible with Samsung washer and dryer models. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionWill this fit model # DV511AGR/XAA?

Asked 6 months ago by JP.

• A:Answer Hi JP, No, this pedestal is not compatible with the dryer model DV511AGR/XAA. ^Rodel

  Answered 6 months ago by Samsung

  
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Q: QuestionIs this compatible with DVE50BG8300VA3 and WF50BG8300AVUS

Asked 7 months ago by Customer.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi there, No, the washer and dryer model is not compatible with this pedestal. Below is a link for the compatible pedestal for the washer and dryer. Pedestal https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nv-a3/ Have a great day. ^Charles

  Answered 7 months ago by Samsung

  
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Q: QuestionIs installation offered as an extra option.

Asked 10 months ago by pablo.

• A:Answer Dear Valued Best Buy Client, To better assist you with installation inquiries, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

  Answered 10 months ago by Samsung

  
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Q: QuestionWhat is the depth of the pedestal 27" X ? My washer and dryer are 27" X 30"

Asked 10 months ago by pablo.

• A:Answer Greetings! Let us get you the details you need on this Samsung pedestal. The depth of this Samsung pedestal model is 29 inches. Leo

  Answered 10 months ago by Samsung

  
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