Questions & Answers

Q: QuestionWhat is the warranty period for this pedestal?

• A:Answer The Samsung Bespoke 27-in Laundry Pedestal with Storage Drawer comes with a 1-year warranty on both parts and labor.

Q: QuestionHow much does the pedestal weigh?

• A:Answer The net weight of the pedestal is 45.9 lbs, while the shipping weight is 52.7 lbs.

Q: QuestionHow wide is this laundry pedestal?

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer This laundry pedestal is 27 inches wide.

Q: QuestionWhat is the product weight of this pedestal?

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer The product weight of this pedestal is 61.9 pounds.

Q: QuestionDoes this pedestal have a storage drawer?

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer Yes, this pedestal has a built-in storage drawer.

Q: QuestionIs there a labor warranty for the laundry pedestal?

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer Yes, there is a one year labor warranty for the laundry pedestal.

Q: QuestionIs there a parts warranty for this pedestal?

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer Yes, there is a one year parts warranty for this pedestal.

Q: QuestionWhat appliance types are compatible with this pedestal?

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer This pedestal is compatible with electric dryers.

Q: QuestionWhat brand of appliances is this pedestal compatible with?

This question was asked about the related product: Samsung - Bespoke 27" Wide Laundry Pedestal with Storage Drawer - Ivory

• A:Answer This pedestal is compatible with Samsung appliances.

Q: QuestionIs this compatible with the new all in one? WD53DBA900HZ

Asked 1 year ago by JasonP.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hello Jason, No. This pedestal model is not adequately sized to support this washer/dryer combo set. The pedestal for this appliance will be available in August of this year. Have a great day. -John

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this fit dryer DVE60A9900V/A3 and washer

Asked 2 years ago by Jenn.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi Jenn, No, this Samsung pedestal accessory will not fit the Samsung dryer model DVE60A9900V/A3. The recommended accessory to lift the dryer model DVE60A9900V/A3 is the Samsung riser WE272NV/A3. I have shared a Samsung link below for your reference to the recommended accessory. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--riser-we272nv-a3/ Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionDo you need to purchase the pedestal for the dryer?

Asked 1 week ago by Anonymous.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Navy

• A:Answer Hi there, we appreciate you taking the time to learn more about this Samsung pedestal. The pedestal is an optional accessory and is not required for your dryer to operate. Samsung pedestals are designed to raise the washer or dryer for easier access and to add convenient storage, but the washer and dryer can be installed and used without a pedestal. The compatible washer and dryer models that can be used with this pedestal are listed in the official specs sheet link below: https://images.samsung.com/is/content/samsung/p6pim/us/we502nd-us/specsheet/us-specsheet-we502nd-us-550924935.pdf For your records, your Samsung reference number is 1152315916. Samsung really values your business. Khristine Samsung Care

  Answered 1 week ago by Samsung

  
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Q: QuestionIs this compatible with WF45T6000AV

Asked 3 weeks ago by Question.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

Q: Questionis this pedestal compatible with a lg dlgx4001w gas dryer?

Asked 2 months ago by Anonymous.

• A:Answer Greetings! No, Samsung pedestals are compatible only with Samsung washing machines and dryer models. Leo

  Answered 2 months ago by Samsung

  
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Q: QuestionCan I purchase the track hardware. The plastic ball bearings have broken out of my washer pedestal. Purchased May 2024.

Asked 2 months ago by William.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Navy

• A:Answer Hello Willie, To check the availability and compatibility of your pedestal's ball bearings, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday. Have a lovely day. -Kimberly

  Answered 2 months ago by Samsung

  
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Q: QuestionCan you support the weight of the machine with two stacked pedestal?

Asked 4 months ago by Weight.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hello there, No, the pedestal is only designed to support one unit at a time. Have a nice day! ^Camille

  Answered 3 months ago by Samsung

  
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Q: QuestionCan this pedestal support a Samsung washer with a dryer stacked on top

Asked 4 months ago by Pete.

• A:Answer Hi Pete, No, it is not designed to support a stacked washer and dryer. Have a great day! -Ricardo

  Answered 4 months ago by Samsung

  
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Q: QuestionIs this compatible with dryer Model DVE53BB8700V and washer Model WF53BB8700AV?

Asked 4 months ago by SayNoToMint.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Greetings, Yes, the pedestal WE502NV/US is compatible with the washer WF53BB8700AV and the dryer DVE53BB8700V. Have a great day. -John

  Answered 4 months ago by Samsung

  
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Q: QuestionDo you provide installation

Asked 4 months ago by Nitya.

This question was asked about the related product: Samsung - Bespoke 27-in Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Dear Valued Best Buy Client, We are here to assist you anytime. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about the details of their installation services. Have a great day. -John

  Answered 4 months ago by Samsung

  
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