“Why is the ice maker always freezing and not making ice. Service did all the updates and replaced. Fan motors failed twice . Coming out again this time refrigerator. 6 years old Service and repairs almost equal to the cost of the unit.”
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Hello there, We understand your frustrations regarding your refrigerator. To help you is all we wanted. We recommend checking the link below under "Ice maker is not making any ice" and "Ice bucket is stuck or has a block of ice" for steps to help with your concern. Please check the embedded words for more details. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice We'd be delighted to speak with you directly to provide assistance and discuss our options. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147641125) to help our team pull up your information when you message us. Thank you. -Kimberly
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