Questions & Answers

Q: QuestionWhat is the purpose of this panel?

• A:Answer The BESPOKE 4-Door Flex Refrigerator Panel - Bottom Panel is a customizable panel that allows users to change the appearance of their refrigerator by choosing from a variety of colors and finishes. It is designed to fit the bottom panel of the BESPOKE 4-Door Flex Refrigerator and can be easily installed by a professional.

Q: QuestionWhat is the manufacturer's warranty on this panel?

• A:Answer The manufacturer's warranty for parts and labor on this Samsung BESPOKE 4-Door Flex Refrigerator Panel - Bottom Panel is 1 year.

Q: QuestionDoes this panel come with any hardware or mounting brackets?

• A:Answer This panel does not come with any hardware or mounting brackets. You will need to purchase these separately or contact a professional installer for assistance.

Q: QuestionWhere can I purchase this panel and have it installed?

• A:Answer To purchase the BESPOKE 4-Door Flex Refrigerator Panel - Bottom Panel, you can visit a Best Buy store or order it online. For professional installation of the panel, you can contact a Best Buy store or a qualified technician.

Q: QuestionWhat are the dimensions of this panel?

• A:Answer The dimensions of the BESPOKE 4-Door Flex Refrigerator Panel - Bottom Panel are 17 3/8 inches in width, 1 inch in depth, and 30 5/8 inches in height. The shipping dimensions are 20 4/8 inches in length, 2 4/8 inches in depth, and 33 1/8 inches in height.

Q: QuestionIs this panel compatible with all Samsung refrigerators, or only specific models?

• A:Answer This BESPOKE 4-Door Flex Refrigerator Panel - Bottom Panel is compatible with specific Samsung refrigerator models only. The compatible models include RF23A9675AP/AA, RF29A9675AP/AA, RF23A967541/AA, RF23A9675MT/AA, RF29A967541/AA, and RF29A9675MT/AA.

Q: QuestionDo you have details for changing the panels out in a Bespoke 4-door flex refrigerator for a wood panel? I need the door details to fabricate the wood panel to match the décor.

Asked 3 years ago by Frustrated.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel- Bottom Panel - Matte Black Steel

• A:Answer Did you find an answer to this question? I am interested in this appliance but need to have custom wood panels installed. A google search turned up zero answers.

  Answered 3 years ago by Anonymous

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Q: QuestionAre the Pegs (for Top) and Pins (for Bottom) included when we order the panes or do I have to order them separately ?

Asked 3 years ago by GPMobile.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Sky Blue Glass

• A:Answer In my case, they came with the panel.

  Answered 3 years ago by Stefan

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Q: QuestionHow many volts or watts (w)

Asked 1 year ago by Anonymous.

• A:Answer Hello there, We would love to discuss the wattage or voltage needed for your fridge model to determine how we can best assist you. Please feel free to get back to us via the following options with the fridge model: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147252653) to help our team pull up your information when you message us. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionI have a Samsung flex stainless steel 22.3 cubic feet. My left bottom freezer is dent, can I order a replacement door with stainless steel

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - White Glass

• A:Answer Hi, Yes you can order the door panel for your Refrigerator, just go into the site with your model number find your correct fridge and clot and order your panel.

  Answered 1 year ago by FredR

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Q: QuestionDoes it have a freezer

Asked 1 year ago by Bmo.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Stainless Steel

• A:Answer What’s unique about the Bespoke refrigerator is the option to have top refrigerator and bottom freezer or top refrigerator and one side of bottom freezer and the other side can be an additional refrigerator. It’s awesome.

  Answered 1 year ago by Lucky87

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Q: QuestionAre these panels simply a plastic color coating, like your black stainless appliances, that will chip and peel to get in food or on the floor for animals to ingest - a known defect you not only profited highly from, but take no responsibility for?

Asked 1 year ago by Stephanie.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Grey Glass

• A:Answer The panels are made of colored glass.

  Answered 1 year ago by Lucky87Verified Purchase

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Q: QuestionIs there a removable film over my replacement panels?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Grey Glass

• A:Answer Greetings! We appreciate your question about a protective-removable film over this Bespoke panel. There is a removeable protective film over this Samsung accessory before installation to prevent damage during delivery. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionHello, I purchased a non-bespoke 4 door flex Samsung fridge last year. I didn’t realize the bespoke fridges were the same, just with panels. Is there any way I can attach the panels to my fridge or exchange for a bespoke fridge? Thank you in advance!

Asked 2 years ago by Remorseful.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - White Glass

Q: QuestionSize ?

Asked 2 years ago by Anonymous.

• A:Answer Is the panel on bottom that u r shipping the correct size..the last time it wasnt please ans

  Answered 2 years ago by Anonymous

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Q: QuestionDoes refrigerator run quiet.

Asked 2 years ago by Jeff.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Navy Steel

• A:Answer The refrigerator is quiet. It has door alarms if it’s open for too long. The pitch refills itself when used so there’s that 5 second noise.

  Answered 1 year ago by Lucky87

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Q: QuestionHow many cans of beer eill fit in this frig?

Asked 2 years ago by Hungrymsma.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Navy Steel

Q: QuestionAre there instructions to change the Bespoke 4 Door panels? Specifically, the middle drawer panel. I ordered an extra panel, but the delivery people didn't install it, and I'm hoping to order an additional set.

Asked 3 years ago by quokkapsp.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel- Bottom Panel - Matte Black Steel

• A:Answer Hi There. Glad that you ask instructions to change the panels on your refrigerator. Refer to this link and scroll down to Customize the panels and open the video: https://www.samsung.com/us/support/answer/ANS00088645/ Have a great day. Melardo

  Answered 2 years ago by Samsung

  
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Q: QuestionGlass vs Metal? Pros/Cons?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Navy Glass

• A:Answer Hi, That's an interesting question. Here are some of the pros and cons for glass and metal(stainless). The Glass Pro: panels are easier to clean, glossier, and can help prevent dings and scratches. Cons: it can break once hit by enough force with a pointed, even blunt object. For Stainless(Metals) Pro: industrial look, Durable Cons: Color options are on the matte/darker shade. It can dent/scratch with enough force Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145048553) to help our team pull up your information. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionIs it possible to get color samples of the available panel choices to help in matching kitchen paint? Thank you!

Asked 3 years ago by Tucsonans.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Navy Glass

• A:Answer Highly doubt it. The panel color come prefabricated, is beneath the glass panel. Therefore you're stuck with whatever Samsung sell on your market. In Korea they sell over 256 models (colors and patters) plus fully customizable ones. In US there are only a handful of colors and they just started with the customizable ones.

  Answered 3 years ago by Stefan

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