Questions & Answers

Q: QuestionDoes this have a fingerprint reader for signing on?

Asked 4 years ago by TJC54.

• A:Answer Yes, the power button has the fingerprint reader built in.

  Answered 4 years ago by LWaSoAVerified Purchase

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Q: QuestionIs it comes with S pen or have to buy seprate?

Asked 4 years ago by Jessy.

• A:Answer It comes with S pen

  Answered 4 years ago by ApeyVerified Purchase

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Q: QuestionWill this laptop run CAD software without comprising speed?

Asked 4 years ago by Squirrel.

• A:Answer Probably not. My teenager plays online games and complained that sometime it heats up and fan would not stop for many minutes.

  Answered 4 years ago by jakhanVerified Purchase

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Q: QuestionSuggestion for future reference: Please include information regarding all of the computer's "ports" (e.g., 4 USB C / Thunderbolt ports, 3.5mm audio jack, etc.) - perhaps listed under the category of Connectivity, under Specifications. Thx.

Asked 4 years ago by Mark.

Q: QuestionThe Gaming PC I have is built to support and RENDER graphics/video flawlessly; (Adobe After Effects/Premier) to be exact, without creating a lag/slow down in playback Is This Laptop built to support those type of rending?

Asked 4 years ago by jp813.

Q: QuestionCan you upgrade to Windows 10 Pro? And if so will it support Hyper V?

Asked 4 years ago by mgtech.

Q: QuestionWhen will the Mystic Bronze Color be available?

Asked 4 years ago by GM.

Q: QuestionWhen will the 360 Pro 5G/LTE version be released?

Asked 4 years ago by Gerome.

• A:Answer I've been wondering the same thing. Finally caved and pulled the trigger on a wifi-only 13 inch Pro 360 last week and I love it. I just desperately wish they would release the 5G version like they'd promised. I have an unlimited data plan that this thing was made for. About the only info I could find was from a few scattered Reddit posts with people asking the same question as you and a few responses from people who had spoken with Samsung customer service directly. They got answers varying from "No idea", to possibly February of 2022, but all seemed to explain the delay as a result of the chip shortage. Unfortunately I don't see that getting better anytime soon. Honestly, by the time they release the 5G version, it might already be time to release the second gen Pro 360!

  Answered 4 years ago by Chaz

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Q: QuestionWill this be back in stock anytime soon?

Asked 4 years ago by Rica.

• A:Answer Yes, I am getting mine this Thursday. Plenty available in Oregon

  Answered 4 years ago by Jbhqn

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Q: QuestionDoes this Laptop work well with Gaming?

Asked 4 years ago by Anonymous.

Q: QuestionIs that laptop SIM support?

Asked 4 years ago by Ferris.

• A:Answer Reportedly: https://news.samsung.com/global/the-samsung-galaxy-book-pro-series-mobile-computing-for-the-connected-world Samsung Galaxy Book Pro 360 13" will have 5G support Samsung Galaxy Book Pro 13" will have LTE support

  Answered 4 years ago by NewsAddict

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Q: QuestionHow many and what types of ports does the Galaxy Book Pro 360 15.6" have?

Asked 4 years ago by Pam.

• A:Answer The 360 Pro has three USB-C ports with one port also being Thunderbolt 4.

  Answered 4 years ago by SirTacoBeIl

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Q: QuestionCan this laptop run The Sims 4?

Asked 4 years ago by Anonymous.

• A:Answer No

  Answered 4 years ago by Samsung

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Q: QuestionDoes this laptop output 4k to an external monitor?

Asked 4 years ago by kevhead.

• A:Answer Yes

  Answered 4 years ago by mnhum

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Q: QuestionTrying to confirm 5g connectivity and graphics card for the pro 360 15.6"?

Asked 4 years ago by Towelie.

• A:Answer Currently, this lists the various models: https://news.samsung.com/global/the-samsung-galaxy-book-pro-series-mobile-computing-for-the-connected-world I do not see any 5G or LTE for the 15.6" models

  Answered 4 years ago by NewsAddict

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Q: QuestionIs the pen magnetic? I mean, can it be attached to the laptop somehow?

Asked 4 years ago by Thiago.

• A:Answer Attaches by a magnet to the cover. No dedicated place.

  Answered 4 years ago by Anonymous

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Q: QuestionWhat is the speed of the ram?

Asked 4 years ago by Jake.

• A:Answer 16gb Ram. Very fast and smooth.

  Answered 4 years ago by MichaelJmVerified Purchase

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Q: QuestionIs this an Android laptop?

Asked 4 years ago by mb.

• A:Answer It's a window laptop. It's similar to other laptops that is made by companies like Dell and HP. So its not an android laptop.

  Answered 4 years ago by Galaxy

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Q: QuestionHi ! Battery life please??

Asked 4 years ago by Leda.

• A:Answer The battery last longer then the laptop I had.

  Answered 4 years ago by Barbies

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