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Questions & Answers

Page Showing 21-40 of 143 questions
  • QuestionHello. Does this model work well with 1hr+ Zoom meetings? Is the video feed clear, stable, etc? Thanks

    Asked by AV.

    • Answer yes it does.

      Answered by JoseP

  • QuestionDoes this laptop work good with recording equipment?

    Asked by Studio.

    • Answer I run ableton live 12 standard on it great. I use a simple focusrite solo Scarlett interface

      Answered by DuckyRose

  • QuestionI was wondering if this computer has a webcam so i can do meetings?

    Asked by Kona84.

    • Answer Howdy Kona84, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Book4. That's a great question! Yes, the Galaxy Book4 offers a 720p FHD webcam. Let us know if you have any other questions for us by reaching out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this laptop compatible for gaming

    Asked by Anonymous.

    • Answer Thanks for reaching out to us! We appreciate your inquiry about gaming on the Galaxy Book4. Equipped with the latest Intel Core™ i3, i5, or i7 processors, the Galaxy Book4 offers fast and smooth performance for all your work, entertainment, and gaming needs. Additionally, it features a long-lasting 54Wh battery that can be quickly recharged using the super-fast USB-C charger. This USB-C charger is also versatile enough to power your other Galaxy devices, keeping you charged while on the go. If you have any further questions, please reach out to us at Support for additional assistance. -Kelvin

      Answered by Samsung

  • QuestionHow many vCPUs?

    Asked by Ace.

    • Answer The processor consists of: Number of CPU Cores: 10-core Number of CPU Threads: 12 Threads

      Answered by luislast

  • QuestionDoes it come with wifi 6 ?

    Asked by Wifi.

    • Answer Hello there Wifi, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Book4. Yes, the Galaxy Book4 does indeed offer Wi-Fi 6. If you have additional questions, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes the labtop have virus protection.?

    Asked by Thomas.

    • Answer Hey there Thomas, thank you for taking the time to ask us your question about the Samsung Galaxy Book4. Yes, the advertised Samsung Galaxy Book4 includes built-in security featuring the Samsung Knox platform for hardware-backed protection and Windows Security for comprehensive antivirus, ransomware protection, and firewall capabilities. If you have any other questions for us, please feel free to reach out to Support. Thank you for being an integral part of the Samsung community. - Debra

      Answered by Samsung

  • QuestionIs it new or used?

    Asked by Sams.

    • Answer Aloha Sams, thank you for asking us your question about the Samsung Galaxy Book4. The advertised Galaxy Book4 is a new device with a 12-month manufacture warranty. If you have additional questions, please feel free to contact Support. Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat is the operating system

    Asked by Anonymous.

    • Answer Good day, thanks for asking us your question about the Samsung Galaxy Book4. The advertised Galaxy Book4 offers Windows 11 Home as its operating system. Let us know if you have additional questions by reaching out to Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs RAM upgradable?

    Asked by v.

    • Answer Hello there V, thanks for asking us your question about the Samsung Galaxy Book4. No, the RAM on the Samsung Galaxy Book4 series is not upgradeable. The memory is soldered directly onto the motherboard to achieve a thin, lightweight design so, we recommend selecting your appropriate RAM capacity at the time of purchase. Please do not hesitate to contact Support if you have additional questions. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have OFFICE?

    Asked by Becker.

    • Answer Aloha Becker, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book4. Most Samsung Galaxy Book4 models come with Microsoft Office pre-installed, but it is typically a limited trial version rather than a permanent, lifetime license. Let us know if you have additional questions by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionIs this laptop's ethernet port capable of handling internet speeds up to 10 Gigabits per second? If not what is the max speed this laptop can handle.

    Asked by Brando.

    • Answer Good day Brando, thank you for reaching out with your question about the Samsung Galaxy Book4. The Galaxy Book4 offers a standard Gigabit Ethernet port which supports a maximum speed of 1 GBPS (1,000 MBPS). If you have additional questions for us or if you would like further assistance, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan additional RAM be added and what is the maximum RAM this laptop will work with?

    Asked by NaKalohe.

    • Answer Salutations NaKolohe, thanks for contacting us with your question about the Samsung Galaxy Book4. No, you cannot add or upgrade the RAM in the advertised Samsung Galaxy Book4 as the RAM is soldered directly onto the motherboard. The maximum RAM is 16GB so we recommend always choosing the configuration you need at the time of purchase. If you have any other questions for us, please let us know by contacting Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow do I Use Smart Switch to transfer content with your PC or Mac?

    Asked by Booloo.

    • Answer Howdy Booloo, thanks for contacting us with your question about the Samsung Galaxy Book4. Please check out, "Use Smart Switch to transfer content with your PC or Mac." If you have additional questions, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this computer windows based

    Asked by Pauly.

    • Answer Good day Pauly, thank you for asking us your question about the Samsung Galaxy Book4. Yes, the Galaxy Book4 series runs on Windows 11. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this laptop be upgraded to Windows 11 pro ?

    Asked by GEmachine.

  • QuestionI see this model has an ethernet port. I' m assuming an RJ45 PORT is a regular standard ethernet port to connect to a modem ?

    Asked by Niccolai.

    • Answer Hello Niccolai, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book4. Yes, several configurations of the Galaxy Book4 model include a physical RJ45 LAN port, and it is a regular, standard full-size ethernet port designed to connect to a modem or network router. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have facial recognition?

    Asked by LP.

    • Answer Aloha LP, thank you for asking us your question about the Samsung Galaxy Book4. No, the advertised Galaxy Book4 does not have built-in facial recognition. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow long is the power cord that comes with the samsung book 4 laptop?

    Asked by Jrc.

    • Answer Greetings Jrc, thank you for asking us your question about the Samsung Galaxy Book4. The standard USB-C to USB-C power cable included with the Samsung Galaxy Book4 is about 1.8 meters (roughly 6 feet) long. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung