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  • QuestionIs RAM upgradable?

    Asked by v.

    • Answer Hello there V, thanks for asking us your question about the Samsung Galaxy Book4. No, the RAM on the Samsung Galaxy Book4 series is not upgradeable. The memory is soldered directly onto the motherboard to achieve a thin, lightweight design so, we recommend selecting your appropriate RAM capacity at the time of purchase. Please do not hesitate to contact Support if you have additional questions. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have OFFICE?

    Asked by Becker.

    • Answer Aloha Becker, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book4. Most Samsung Galaxy Book4 models come with Microsoft Office pre-installed, but it is typically a limited trial version rather than a permanent, lifetime license. Let us know if you have additional questions by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionIs this laptop's ethernet port capable of handling internet speeds up to 10 Gigabits per second? If not what is the max speed this laptop can handle.

    Asked by Brando.

    • Answer Good day Brando, thank you for reaching out with your question about the Samsung Galaxy Book4. The Galaxy Book4 offers a standard Gigabit Ethernet port which supports a maximum speed of 1 GBPS (1,000 MBPS). If you have additional questions for us or if you would like further assistance, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan additional RAM be added and what is the maximum RAM this laptop will work with?

    Asked by NaKalohe.

    • Answer Salutations NaKolohe, thanks for contacting us with your question about the Samsung Galaxy Book4. No, you cannot add or upgrade the RAM in the advertised Samsung Galaxy Book4 as the RAM is soldered directly onto the motherboard. The maximum RAM is 16GB so we recommend always choosing the configuration you need at the time of purchase. If you have any other questions for us, please let us know by contacting Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow do I Use Smart Switch to transfer content with your PC or Mac?

    Asked by Booloo.

    • Answer Howdy Booloo, thanks for contacting us with your question about the Samsung Galaxy Book4. Please check out, "Use Smart Switch to transfer content with your PC or Mac." If you have additional questions, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this computer windows based

    Asked by Pauly.

    • Answer Good day Pauly, thank you for asking us your question about the Samsung Galaxy Book4. Yes, the Galaxy Book4 series runs on Windows 11. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this laptop be upgraded to Windows 11 pro ?

    Asked by GEmachine.

    • Answer Hello Inle, thank you for taking the time to ask us your question about the Samsung Galaxy Book4. Yes, the advertised Galaxy Book4 can be upgraded to Windows 11 Pro. It is fully compatible with Windows 11 Pro, offering advanced security and enterprise features. You can upgrade via the Microsoft Store, if you choose. If you have any other questions for us, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionI see this model has an ethernet port. I' m assuming an RJ45 PORT is a regular standard ethernet port to connect to a modem ?

    Asked by Niccolai.

    • Answer Hello Niccolai, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book4. Yes, several configurations of the Galaxy Book4 model include a physical RJ45 LAN port, and it is a regular, standard full-size ethernet port designed to connect to a modem or network router. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have facial recognition?

    Asked by LP.

    • Answer Aloha LP, thank you for asking us your question about the Samsung Galaxy Book4. No, the advertised Galaxy Book4 does not have built-in facial recognition. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow long is the power cord that comes with the samsung book 4 laptop?

    Asked by Jrc.

    • Answer Greetings Jrc, thank you for asking us your question about the Samsung Galaxy Book4. The standard USB-C to USB-C power cable included with the Samsung Galaxy Book4 is about 1.8 meters (roughly 6 feet) long. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have a fingerprint sensor/ reader?

    Asked by kent.

    • Answer Howdy Kent, thank you for asking us your question about the Samsung Galaxy Book4. Yes, the advertised Galaxy Book4 does offer a fingerprint reader for your security. If you have any other questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • Questiondoes this computer come with antivirus protection?

    Asked by Mark1960.

    • Answer Salutations Mark1960, thanks for asking us your question about the Samsung Galaxy Book4. Yes, the advertised Galaxy Book4 offers Samsung Knox Security which provides protection from the chip up, securing critical system data and offering hardware-level safeguards, including tamper detection and BIOS protection. If you have additional questions, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionHi , Can you tell me how robust the hinges are and if they are metal ?

    Asked by Bryan.

    • Answer Hi Bryan, thanks for asking us your question about the Samsung Galaxy Book4. The hinges on the Galaxy Book4 Series are made of metal. If you have additional questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes the the 15.6" screen have gloss or anti-glare finish? Thank you.

    Asked by TommyMc.

    • Answer Hey there TommyMc, thank you for taking the time to ask us your question about the Samsung Galaxy Book4. The Galaxy Book4 offers an "Anti-Glare" display. If you have additional questions, please do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes the keyboard have conversion to another language besides English?

    Asked by ISA.

    • Answer Aloha ISA, thanks for taking the time to ask us your question about the Samsung Galaxy Book4. Yes, the Galaxy Book4 can convert to other languages besides English by adding and switching languages in the on-screen keyboard settings. Check out, "Adjust keyboard settings on your Galaxy phone or tablet" if you would like to learn more. Feel free to contact Support afterward if you would like any further assistance. Thanks for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • Questiondoes this laptop help with managing buisnesses online like day trading

    Asked by Jonathan.

    • Answer Yes. I use it to trade stocks all the time

      Answered by PhilS

  • QuestionDoes it have an SD card slot?

    Asked by Anonymous.

    • Answer Salutations, thank you for taking the time to ask us your question about the Samsung Galaxy Book4.Yes, the advertised Galaxy Book4 includes a microSD card slot for storage expansion. In fact, it allows you to expand the storage up to 2TB with a compatible microSD card! Let us know if you have any other questions by reaching out to Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • Questionports?

    Asked by GregF.

    • Answer Hey Fooch, thank you for asking us your question about the Samsung Galaxy Book4. Please see the following specs to answer your question: Display Connector(s) 1 x HDMI, Display connection via USB port; Number of HDMI Outputs (Total) - 1; USB Ports - 2 x USB-A 3.2, 2 x USB-C; Number of USB Ports (Total) - 4; Number Of Ethernet Ports - 1. If you have additional questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow fast is the ethernet and the wifi?

    Asked by Dirk.

    • Answer Limitation is speed of what you pay for, not the machine....

      Answered by Broncomark

  • QuestionHow can a $900 laptop not have a touch screen??? Totally Ridiculous!!!

    Asked by Seussman.

    • Answer Mostly laptops have touch screen first and then comes backlit keyboard. This one has Backlit keyboard and i assumed touch screen will be there by default. Little disappointed when I noticed it was not available. Ok will manage without it

      Answered by NarayananH