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Page Showing 101-120 of 149 questions
  • QuestionIs the computer touch screen and does it fold completely back like a 2-in-one?

    Asked by Cass.

    • Answer Thanks for reaching out to us, Cass. We always look forward to assisting our customers. The Galaxy Book4 is not a touchscreen nor does it have fold-back capability. If you are interested in a touchscreen version, be sure to check out our other Book4 series computers. If you have any further questions or concerns, please be sure to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionHow much does this laptop weigh?

    Asked by Carol.

    • Answer We appreciate you reaching out with your inquiry, Carol. The Galaxy Book4 is encased in a full metal body that weighs just 1.55kg, so it's sleek, compact, and ready to go. With a large 15.6" Full HD display, you can enjoy a crisp and vibrant picture onscreen while you unwind with your favorite clips and flicks. For any further questions or concerns, please be sure to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionCan I use a trac ball mouse with this device?

    Asked by Anonymous.

    • Answer Thanks for reaching out to us! We see that you reached out to inquire about the Galaxy Book4. With the Book4 you can connect a wired or wireless mouse. You can plug in external devices via HDMI, two USB-A and two USB-C ports, a microSD slot, and even an RJ45 port for high-speed LAN connections. If you have any other questions, please be sure to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionIs it possible to upgrade the SSD? Or to add 1 Terabyt SSD? Thanks!

    Asked by Alejandro.

    • Answer You can switch out the C-drive for another M.2 SSD of up to 4TB capacity.

      Answered by luislast

  • QuestionDoes it come with MS Office subscription ?

    Asked by keshav.

    • Answer There is no mention of that anywhere on the page, so I assume the answer is "No." However, if not preloaded, you can download a free 30-day trial of the Microsoft Suite. At the end of the 30-days, you can either opt for one of the subscriptions available, or buy a version of your choice. Also, one Suite application at a time can be used, free, with the Edge browser. Furthermore, in case you are unaware, non-MS spreadsheet programs (as well as Publishing, Writing, etc.) are available from other manufacturers, for free. Some people even prefer these, as they can have better integration between the different programs in the Suite.

      Answered by luislast

  • QuestionIs dual monitor available?

    Asked by JJ.

    • Answer Thank you for contacting us, JJ. We always appreciate the opportunity to assist our valued customers. We noticed your interest in the Galaxy Book4. This impressive device is equipped with a Second Screen feature, allowing you to set up and utilize a tablet as a monitor wirelessly. This means you can use the latest Galaxy Tab S9+ or another compatible Galaxy device as a dual monitor setup that is conveniently portable. Whether you're on the go or working from home, this feature provides flexibility and enhances your productivity. Should you have any further inquiries or require assistance, please don't hesitate to contact us at Support. -Kelvin

      Answered by Samsung

  • QuestionCan AI be removed?

    Asked by Mred10.

    • Answer No, the Copilot cannot be removed :(

      Answered by error404XP

  • QuestionCan you pinch and zoom with touchpad?

    Asked by Jimm.

    • Answer Hey Jimm! Thank you for reaching out to us with your question about the Galaxy Book4. The Galaxy Book4 does support pinch and zoom gestures with the touchpad. You can customize the touchpad to fit your preferences by adjusting tapping sensitivities, scrolling directions, and gestures. Whether you prefer a light touch or a firmer one, the touchpad can be tailored to your liking. Additionally, the scrolling direction can be set according to your preference, and various gestures can be assigned to different functions, making your experience more personalized. If you have any more questions about the Galaxy Book4 or need further assistance with anything else, feel free to contact us at Support. We are here to help and ensure that you have the best experience with your device. -Kelvin

      Answered by Samsung

  • QuestionWhat is the country of manufacture?

    Asked by djRicky.

  • QuestionIf I have an existing thunderbolt hub that has two 1440p monitors, can this laptop output to both monitors and also get charged via the usb-c cable?

    Asked by trevortypes.

    • Answer I’m using an external monitor connected through a USB‑C cable, and it works without any issues. As long as your Thunderbolt/USB‑C hub supports dual display output and power delivery, the laptop can handle both monitors and charge through the same USB‑C connection.

      Answered by Roca

  • QuestionIs this laptop Touch Screen? Thanks!

    Asked by Emilia.

    • Answer Hey Emilia, thank you for finding the unobstructed time out of your day to ask us your question about the Samsung Galaxy Book4. The Galaxy Book4 is not a touchscreen, however, the Galaxy Book4 360, Galaxy Book4 Pro, Galaxy Book4 Pro 360, and Galaxy Book4 Ultra are all touchscreen devices. If you have any other questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat is the outside of the computer made from? Is it aluminum or plastic on the top and bottom casings?

    Asked by J.

    • Answer it is aluminum

      Answered by JLVelez1

  • QuestionDoes the Book 4 comes with a stylus or do I need to purchase separately?

    Asked by Durgesh.

    • Answer I have both a Samsung Galaxy tablet and a laptop. The stylist was with the tablet but there was one included with the laptop

      Answered by Starfish57

  • QuestionDoes this laptop have a sims card slot

    Asked by Sj.

    • Answer Howdy Sj, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Book4. The advertised Galaxy Book4 is a Wi-Fi and Bluetooth enabled PC that lacks the SIM card slot that you are inquiring about. If you should have additional questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionHello, does it have a camara installed?

    Asked by FERC.

    • Answer Salutations Ferc, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book4. That's an awesome question! Yes, the Galaxy Book4 does indeed have a front-facing camera with 720p of video resolution and a built-in microphone. Let us know if you have any other questions for us by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat kind of charging cable does this laptop use? What voltage does the block manage?

    Asked by KR2.

    • Answer Hello there KR2, thank you for finding the available time out of your day to ask us your questions about the Samsung Galaxy Book4. The Galaxy Book4 box includes: 1. Galaxy Book4, 2. a USB Type-C Data Cable, 3. Power Adapter. The power cord set must have a minimum current capacity of 7 A and a nominal voltage rating of 125- or 250-volts AC, as required by each country’s power system (USA only). If you have any other questions for us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung